Colocation Services

Hurricane Irma vs. Miami IT Support

When Hurricane Irma finally left South Florida, over 2 million people were left without power. The structural damage, fallen trees and broken power lines left absolute shock and despair across South Florida.  But for Companies managed by Nerds Support, there were many things to be thankful for. During Hurricane Irma, Nerds Support’s cloud maintained a 100% working status. This meant that none of our clients lost important company information. Most importantly, if companies needed to run their business from the cloud, they were able to. At Nerds Support, we believe being able to access your business from anywhere is a right, not a privilege. Hurricane season doesn’t end until November and with more hurricanes bound to appear over the Atlantic, our Miami IT Support experts outline why Nerds Support is one of the best IT Consulting Companies in Miami to work with. Their Disaster protection and data security plans are also some of the best in South Florida.

Disaster Protection Basics

To avoid any possible setback, you must do the following to protect your business:

  • Secure Your Passwords
  • Move Your Most Important information to the cloud
  • Secure your equipment on high ground
  • Conduct regular data backups

No matter what event, following these steps are essential to keeping your business safe. Securing your passwords will make sure that the right people are in control of your business applications. Moving your equipment to higher ground will protect your equipment from possible water damage and conducting regular data backups will keep your latest company information safe. However, the most important of these steps is moving your information to the cloud. Doing that will mean that valuable company information will not be lost if there is a flood or a theft. Business owners will always know that their information cannot get lost when their company information is on the cloud.

Your Business on the Cloud

When you move your business from a server to the cloud, you do a lot more than just put your business online. You use cloud services to access your business from any place, at any location, on any device. When the power goes out in our business location, this can be incredibly useful. If a business owner would want to resume their business operations, but find themselves unable to return to their location due to flooding, damage or no electricity, that business owner can easily instruct employees to work on any device from a remote area. Throughout the entire hurricane, from preparation to landfall, Nerds Support’s cloud servers maintained 100% availability. This meant that even during the storm, companies managed by Nerds Support could have resumed company operations during the storm. Companies were also able to resume business operations from a remote location immediately.

IT_Services_Miami_Cloud_Solutions

Disaster Protection is Everything

When we say “disaster protection”, Our IT Support Miami experts understand that business owners might only think compromised passwords and rouge employees. Shockingly enough, disaster protection is so much more than that. Disaster protection helps us from anything like a hurricane to a simple power outage. Nerds Support’s disaster protection plans keep your business running 24/7. At Nerds Support, our award winning Miami IT Support experts believe that being able to access your business is more than a privilege, it’s a necessity. From a hurricane to a simple power outage, there is no reason why a business owner should have to shut down their business. It is simply a loss of time and revenue. Nerds Support’s mission is to keep South Florida businesses open. When employees evacuate or a business location is unfit for work, business owners can allow employees to work from home.

More Hurricanes are on the way

Our IT support Miami team believes that we will have more hurricanes to worry about. South Florida is currently monitoring Hurricane Maria and Tropical Depression Lee. During this time, our Miami IT Support team wants you to know that Nerds Support is at the forefront of IT Support and Cloud Solutions in Miami. Our Business Recovery and Disaster Protection plans are some of the best in the region. Finally, we would like to reaffirm that all of our clients were able to resume their business operations during any point in the storm. Today, 55,000 homes and businesses across South Florida are still without electricity. With the possibility of two more storms on the way, we understand that business owners may become concerned or frustrated.

During the rest of the month, Nerds Support is offering to waive the startup fees of businesses that are still without power. This Miami IT Consulting Company is also willing to take 20% off startup fees for businesses that are looking for the best IT Support in Miami. To schedule a consultation, you can call (305)-551-2009 or you can fill out a contact form here.

IT-Support-Irma

Prepare for Hurricane Irma with IT Support in Miami

Hurricane Irma is one of the most dangerous hurricanes to hit Florida in over a decade. As people are lining up for supplies, we understand that the Miami-based business owner is concerned about their company. As of September 8th, the National Hurricane Center has reported that Hurricane Irma will be in Florida as late as 2 am on Sunday morning. Our Miami IT support experts predict that given the conditions are safe, Miami Business owners may re-open businesses by Tuesday. But to keep your business safe, our support team recommends that you take the following precautions to protect your business.

Remember Your Data Backups

Data backups are an essential part of every business. In the most basic sense, data backups take all the information that keeps your company running. On a regular day, our IT Support team recommends conducting a data backup for your business at least once a day. However, while preparing for a hurricane, our team recommends monitoring your data a little more closely. Before landfall, be sure to keep an eye on your systems and make sure that backups are available. It is best to back up your data a second time to affirm that your data is safe.

Keep All Your Passwords in a Secure Location

It is common knowledge that cyber attacks thrive off of natural disasters like Hurricane Irma. That is why the best way to stop a cyber attack is to prevent it from happening. Our IT Support experts strongly suggest that if you choose to concern yourself with only one thing, it should be your company passwords. Before you close your business, be sure that your company passwords are in a secure location and are safe from potential cyber attacks. Our Miami IT Support team recommends that you keep your company passwords in a locked file on your company’s cloud.

Check Your Servers

The most important thing to do is to keep your server in a secure location. You must move your servers to high ground immediately. Many news sources have confirmed that Hurricane Irma will result in flooding. You will lose all your company’s information if your server touches the water. It is known that 80% of companies that lose their information, never recover.  To keep your servers safe, put them on a rack at least 6 feet off the ground. Secure any loose wires to ensure maximum security. Keep a backup of your server’s information, because if your server breaks down, at least you will have a copy of your company’s information.

If you can, Move Your Most Important Files to a Cloud Storage

Hurricane Irma is poised to hit South Florida as a strong Category 4 hurricane. A hurricane this powerful almost guarantees that power will go out. At that point, residents and business owners will have no choice but to wait for FPL to restore South Florida’s electricity. If your business has generators and backup internet, be sure to keep your most important files safe by moving them into the cloud. Back in 2004, Nerds Support was established as one of the first IT Support companies to embrace cloud solutions and 13 years later, the company is still a leader in cloud solutions in Miami. Once your files are in the cloud, your employees will be able to access their work from any place, anytime on any device.

Take Care of Your Equipment

Keeping all your files in a secure location is more useful if you have devices to access your information from. Before closing your business, you must make sure all your equipment is accounted for. Be sure to turn off your computers and all your monitors before you leave your office on Friday. After you turn them off, store them in a safe place. Our IT support experts agree that your equipment needs to be stored in a secure area. A secure area will make sure your equipment will not get lost in flood or winds. In fact, they suggest a closet with high and sturdy shelves.

Nerds Support is Your Number One Resource to Contacting IT Support via Chat, Email or Phone

Most people don’t know, but when a local disaster struck Aventura, over 50 businesses were shut down for nearly three weeks! Only one business, out of 50, was able to stay open. The reason why that business stayed open was because Nerds Support had the resources needed to keep Miami businesses open. This weekend, however, a small disaster will not mildly inconvenience Miami. The Magic City will go silent. People will lock themselves in their homes and brace for one of the biggest disasters in over 10 years. Nerds Support is a 24/7 IT Support Company that will be there to help with operating systems and disaster recovery. Our thirteen years of experience has given us the insight to know how to prepare for Hurricane Irma. So, when you walk into your business on Tuesday morning and find that your need immediate IT support, call Nerds Support immediately at 305-551-2009, or fill out a contact form right here.

hurricane-harvey

Donating Responsibly With Data Protection in Miami

From Houston to Corpus Christi, the effects of Hurricane Harvey were felt over the weekend. Hurricane Harvey has become the first major hurricane to hit the United States since Hurricane Wilma in 2005. Houston recorded record levels of rain as a result of the storm. Homeless shelters are expecting an estimated 30,000 people. Needless to say, the pictures of the damage are heartbreaking. Like every disaster, people feel the need to unite and take action. It’s incredibly understandable if you would like to donate to the victims of the hurricane, or help in any sort of way. Many sources has said that the best way to help, for those outside of Texas, is to give cash. While giving money is an effective way of lending aid to those in need, there are always a group of people who are willing to take advantage of a person’s compassion.

At Nerds Support, we have recently learned that there are fraudulent emails going around from hackers looking to capitalize off hurricane Harvey. Because it is common knowledge that most cyberattacks happen through email, our IT support experts would like to remind you to keep data protection in mind as you read your inboxes in these next few weeks.

Signs of a Potential Cyberattack

Earlier this week, the Department of Homeland Security issued a statement regarding awareness of Hurricane Harvey cyberattacks. You are allowed to view the link here, but our Miami IT support experts have left a list of the most important ways to keep your data protected from email cyberattacks.

  •  Do not follow unsolicited web links in email messages.
    • You should do a web search to make sure the links in your email are real.
  • Use caution when opening email attachments.
  • Keep antivirus and other computer software up-to- date.
  • Review the Federal Trade Commission information on Charity Scams.
  • Verify the legitimacy of any email solicitation by contacting the organization directly through a trusted contact number. You can find trusted contact information for many charities on the BBB National Charity Report Index.

Finally, if you believe you may become the victim of a cyberattack, you are urged to seek out a data protection plan right away.

How to REALLY Help

Despite those out there looking to donate to their own “charities”, there are still a lot of great, verified organizations that will need your help in the next few weeks.

  • Catholic Charities USA, the official domestic relief agency of the US Catholic Church, is taking donations to provide support for Harvey victims. They are accepting donations through text and through a webpage they created. You can access the page and find more information here.
  • Feeding Texas, the Texas chapter for Feeding America, a network of the state’s food banks, is accepting donations here. Like its parent foundation, Feeding Texas uses their network of food banks to feed the hungry. You can also find a list of food bank locations that might need help here.
  • The Texas Diaper Bank is seeking donations to provide diapers to families that have been displaced due to Hurricane Harvey. The bank has set up an Amazon wishlist for donors who would like to buy diapers for the diaper bank. The bank has also set up an FAQ highlighting the many ways you can donate . You can find both of these on the organization’s facebook page.
  • The Houston Coalition for the Homeless, which helps coordinate shelters and outreach for the city’s vulnerable homeless population, has a paged dedicated to shelters in heavily affected areas. To find out how you can help, click here.
  • Portlight is a local organization that offers relief to the disabled and older adults, has released an announcement asking for support. You can read the announcement, along with information on how to help, here.
  • GlobalGiving, a crowdfunding site, has launched a hurricane relief fund aimed at gathering funds for local nonprofits in the storm-stricken region. You can visit the page, and donate, right here.
  • Heart To Heart International is currently giving out hygiene kits to displaced families and need more donations in order to get more kits. The organization is also giving out water and minor medical care. To donate, click here.
  • Austin Pets Alive! has many stray pets that have lost their owners, to find out how you can help click here.

Give Responsibly

There are many great verified charities out there that are motivated to give to victims of Hurricane Harvey. At Nerds Support, our Miami IT consulting team would like to remind you to do the following before you donate to any type of charity.

  • Verify the charity – Conduct an online research on the charity that is reaching out to you. Make sure they have a website and are active on social media.
  • Stay away from suspicious links –  before you click a link, run an online search on the link name. (i.e. A link like saveharveyvictims.com/donate would require an online search).
  • Make Sure Your Data is Safe – 37% of cyberattacks can be avoided if the computer user stays careful. Only open emails from people you know and immediately delete emails from strangers.
Wanna Cry Protection

With IT Services in Miami, You Don’t Have to Worry About Ransomware

Since its sudden increase in 2015, Ransomware has become more than a cruel petty crime…it has become a full blown illegal business model. The profits crypts have taken from this crime have turned Ransomware into a billion dollar business and if your company has not experienced any sort of attack yet, then our Managed IT Support team recommends that you take the time to read this article and follow the necessary precautions to prevent a Ransomware, or other cyber security, attack. Since its sudden increase in 2015, Ransomware has become more than a cruel petty crime…it has become a full blown illegal business model.

Ransomware-Prevention-NerdsSupport-ITservices-Miami

How Do I know if I have Ransomware:

Warning signs of ransomware is not an easy thing to detect, but that does not mean they are impossible to detect. Our IT support team has found some of the following to be common signs of a Ransomware attack:

• Slowdown
• Pop-Ups
• Running out of hard drive space
• Unusually high network activity
• New browser homepage, new toolbars and/or unwanted websites accessed without your input
• Unusual messages or programs that start automatically
• Your friends tell you that they are getting strange messages from you
• New, unfamiliar icons on desktop + battery life drains quickly

However, some malware is so advanced, that most companies don’t even know they are in danger of a ransomware attack until the attack has already been carried out. If your computer has experienced any of these symptoms, our IT consulting experts advise that you do not touch the laptop and that you call your IT support team for help. With a great engineer team, like the one at Nerds Support, Inc. you can assure that your cyber security plan will be the most secure one in Miami.

How Does Ransomware Spread?

Another way that ransomware can spread is through spam emails. Once a computer becomes infected with a type of ransomware, like wannacry, the virus goes through your computer to see the people you have interacted with, typically through email, and they begin sending the virus to your contacts, in the form of spam email. With Nerd Support’s expert Managed IT team, you can assure yourself that your inbox will be monitored and you will be made aware of any suspicious emails. In all cases, it is important that you delete every suspicious email that you get. To protect your email, you should try to delete any strange emails that appear to look like spam. You should also try to stay off of strange or inappropriate websites, to further decrease the risk of a virus. However, the simplest way to assure your internet security is to call a great IT consulting firm to monitor your servers, or move you into the cloud.

How You Can Prevent a Ransomware Attack?

The easiest way to prevent a ransomware attack is to have a great security protection plan in place. A great IT company, like Nerds Support, would already know the perfect plan to protect your company, no matter what size, and their 24/7 IT Support would mean that a cyber attacker would never take your business by surprise. Finally, the best way to prevent a cyberattack, whether it is ransomware or a Trojan horse, is to have the right software on your computer.

Nerds Support engineers pride themselves on having the most important certifications and years of experience to provide companies with the IT support that they deserve. Our company knows the importance of having a secure company and works non-stop to make sure that your company is safe from all types of malware, including some of the most dangerous viruses. If you’re looking for a Miami IT support company that can make your company the most secure company, then you need to consider Nerds Support, Inc. You can leave us message on our website or you can call 305-551-2009.

managed services

Reliable Cloud Solutions Can Help You Hire Millennials

As Millennials begin to leave their mark on the workforce, companies have made many attempts to accommodate Millennials by

  • allowing them to work with their own devices
  • encouraging a diverse workplace
  • providing a “hip and fun” workplace to make work more fun

But with having to live in the aftermath of one of the strongest recessions in recent US history,  and having a yearning to find something bigger than ourselves has called on Millennials since childhood, it has become clear that while beanbag chairs and free food are always appreciated, it is simply not what Millennials are looking for.

Millennial Workforce Infographic

Conquering over one-third of the workforce, Millennials have quickly surpassed The Baby Boomers and Generation X as the largest share of the workforce. Like past generations, the average Millennial does not ask for much. All they ask for is a career that will Conquering over one-third of the workforce, Millennials have quickly surpassed The Baby Boomers and Generation X as the largest share of the workforce. Like past generations, the average Millennial does not ask for much. All they ask for is a career that will

  • pay them a sustainable wage to live independently
  • provide company benefits for security
  • provide them purpose and allow them to lead fulfilled lives.

As a business owner, it should not be difficult to meet a millennial’s work demands and with a great IT services team, it will not be difficult. One of the many things that can produce a better workplace for your millennial staff are Managed IT Cloud Services. Among disaster recovery plans and email protection, IT companies, like Nerds Support, offer great services such as managed IT services and cloud solutions. This type of service simply means that our award winning IT staff will host your company’s data, or host your company’s servers, in a safe, offsite, location while your business continues to run smoothly. Cloud solution services can be a great thing for your business and your future employees as we will list the best three benefits that cloud solutions could have on your business & how it can help your company’s workplace appeal to Millennial Job Seekers.

    1. Cloud Solutions can increase productivity in your work environment.

      When you have a great IT team working with your company, it already means that you have an advanced team with all the latest knowledge by your side. Most cloud solution providers offer 24/7 management support and real-time solutions to make sure your business stays up and running. With millennials becoming more accustomed to working from their own devices, your company would need remote technology that will allow software to be installed on any authorized device. IT companies that offer cloud solution services, like Miami IT service provider, Nerds Support, are able to host all your critical business applications, while you worry about managing your employees. Having offsite servers monitored by an offsite IT team would give your employees more time to focus on tasks that they were hired to complete, rather than figure out how a server works when they are unable to access their work.

    2. Cloud Solutions can cut office expenses.

      Our secure Miami data centers are climate-controlled and are always closely monitored, meaning an expert IT solutions team would be constantly checking your servers and will immediately notify you of the server’s health. As we may have mentioned before, Millennials are searching for a comfortable work environment with a company that is willing to invest their time and their resources in them, so that they may perform in the best way they can. Having your servers in an offsite data center creates more room in an office environment, allowing your employees to move around more freely and potentially creating a simpler and more organized office environment. The price of maintaining a server is reduced because of the expert IT services that have been invested for your company. With the money that you save, it would be a great opportunity to invest in your own employees by enhancing the work environment or incentivizing employees to go above and beyond, increasing office productivity and creating more satisfied employees in the workplace.

    3. Cloud Solutions helps your business adapt to work trends. 

      As we mentioned earlier, Millennials are becoming more accustomed to working from their own laptops. Offsite servers allow software and critical business applications be installed from any authorized device. This eliminates the need for an in-house IT support team, which saves money, and an expert IT support team is constantly checking your monitors to stop potential problems before they come, which saves time. But that’s not the only work trend that business owners may have to adapt to. Two big work trends that Millennials are rapidly adapting to are using their own devices to work and working remotely.  Millennials value a balance between home life and work life. They find that in their own setting, they are more productive and they work more efficiently. As a matter of fact, in a time of company disaster, millennials and cloud solutions are better equipped to keep your business running, while your competitors might experience a slowdown. If there were a disaster, such as a flood, fire, or even a simple power outage, company servers would be gone and vital company information would be gone in a matter of seconds. However, with cloud solutions you can take comfort in knowing that our 24/7 managed IT support team keeps your servers running and that your employees can easily continue working.

    In an age where information needs to be provided on demand and saving work on numerous computers creates a situation of chaos, it is more important than ever to have a server system. However, rather than spend the money purchasing and maintaining a server, you can use the money your company saves to invest in your company’s work environment and in your employees. With Millennials quickly taking over the workforce, it is clear that the better a company accommodates their workspace, the more appealing their company will be to job seekers. At Nerds Support, we firmly believe that the first step to creating an enhanced work environment is to get advanced IT support services and working with Cloud solution Providers. To find out more about managed IT services and cloud solutions in Miami, feel free to contact Nerds Support and we will be happy to answer any and all questions that you may have.