Brief Overview of Different Printers For Miami Businesses

Brief Overview of Different Printers for Miami Businesses

There are many different tools and pieces of hardware businesses use and rely on. One of the more common, found in nearly every business, is the printer. Printers come in all shapes, sizes and categories and it’s not uncommon to find more than one type of printer in a single business. When it comes time to replace, or buy a new printer, many bosses are at a loss as to the different kinds of printers out there.

Here is a brief overview of the five main types of printers most often used in businesses.

Impact

Impact printers work by physically striking an inked ribbon onto paper, one dot at a time, to make up the printed image or word. Most users refer to this printer as a dot matrix which is the name of the physical printing mechanism.

Impact printers are the simplest and oldest form of printer used by businesses. They are most often used for documents or forms that require multiple impressions, like paychecks and older style invoices. While you can still find companies using these printers, and can still buy them, most businesses are opting for more efficient, and quieter units.

Laser

Laser printers use create a static charge on a drum which attracts and melts toner, which is then passed over a piece of paper to produce the printed image or text. They are fast, efficient, print high-quality text and are generally economical.

These printers are similar to large photocopy machines, (they use the same technology), and can often offer the same capabilities, just in a smaller package. They are best suited for offices that print large amounts of text, like business reports and simple graphics.

Inkjet

Inkjets physically spray ink from a nozzle onto the page to make the graphic or text. These printers are generally slower than laser printers, but tend to produce higher quality printed images, and are usually cheaper to purchase.

If you have a business that needs to print high-quality graphic-heavy documents e.g. brochures, the inkjet is likely your best bet. On the downside, ink is absorbed by standard paper causing some smudging, so for the best quality you will have to use more expensive printer paper.

Multi-function

An increasingly popular printer is the multifunction or all-in-one. Part copier, fax machine, scanner and printer, these machines bring a number of important office tools together into one package. These printers often come in both laser and inkjet versions and many can even connect to Wi-Fi.

If you are looking to replace existing components, like the scanner and copier, these types of printers are an ideal solution. If you are looking for a new printer then they are perfect, as you won’t have to buy other peripherals.

Thermal

Thermal printers use heat and specially treated paper to print. You see them most often in receipt and cash machines. If you own a restaurant, store, etc. one of these printers can be a valuable investment.

There are a wide variety of printers out there, and we can guarantee that there will be one that meets your needs. If you are looking for a new system, or to replace existing components, why not call us today. We may have a printing solution that fits your needs.

Reasons to Outsource Your IT Services Miami Department

Reasons to Outsource Your IT Services Miami Department

When it comes to running a small to medium business, you are likely operating on razor-thin margins and are constantly looking for ways to optimize Miami business functions or save money. Many managers and business owners prefer to take on these tasks in-house, as they feel that they are better able to control the outcomes. When it comes to IT though, many business owners lack the time and knowledge needed to focus on tech, making it the perfect candidate for outsourcing.

Outsourcing Miami IT Services is a bit different than the usual outsourcing you get in factories, or support services. Instead of going overseas, you can partner with a Managed Service Provider (MSP) in your local area. MSPs provide comprehensive IT management services which usually cover everything tech related.

Working with an MSP often has a direct impact on your bottom line, and can help make your company even more successful than it already is, or at least increase profits to get you there. However, there are many more reasons companies outsource. Below are our Top Five:

5 reasons why you should outsource IT Services Miami

  1. Increased control of operational costs – Most MSPs group their services together into monthly plans, meaning you have one cost associated with the IT department. Overhead expenses such as staffing, overtime hours, and operational costs, as well as software licenses, etc., are all included in a flat monthly fee. This makes it easier for you to control IT related costs, while also saving money.
  2. Take focus away from IT, refocus on business functions – Technology is great and a necessity of running most modern businesses but it does break and become either worn out or outdated. Seemingly endless tech issues can take your focus away from key business functions. MSPs take care of all this, allowing you to re-focus your efforts and energies into running your business.
  3. Access to better resources – The best and newest tech is often pricey; well beyond the budget of a vast majority of small and medium sized businesses. This is further compounded by the fact that you likely can’t afford to hire the new employees needed to to run these systems either. MSPs can provide the latest tech along with the experience to support it, allowing you to get more for less.
  4. IT functions are beyond current abilities – If you are like most small to medium companies, you have a few staff who are designated as computer experts, even though that may not be their main role or responsibility. Or it could be the case that you and your colleagues simply lack the knowledge and experience required to run increasingly complex technical systems. The employees at MSPs eat, sleep and breathe tech, and can provide enterprise level IT support and knowledge.
  5. Reduced risk from IT failure – Technical systems are built to be robust. However, they aren’t perfect and will eventually fail. This could mean lengthy downtime, increased costs and lost data. Managed Service Providers reduce this risk by actively monitoring your systems and offering back-up services which will reduce productivity loss and lost business.

3 things you can expect from an MSP

There are a wide variety of MSPs, serving many industries, but there are three things you should expect from any MSP.

  1. Flexibility – IT companies have access to a wide variety of vendors, tech and resources. This means they should be able to develop scalable solutions that meet your companies needs as you grow.
  2. Product experts – The main business objective of an MSP is to provide IT services.To do this they need employees who know their stuff. To get the best, most hire staff with specific qualifications and certifications and experience with the systems offered.
  3. Long-run cost savings – In the short-term it is entirely plausible that internal staff are cheaper than a monthly MSP. Factor in the cost of purchasing technology, maintaining it, plus the cost of recovery, and the cost of retaining an internal IT team will skyrocket. Most companies you outsource to offer a flat rate monthly fee, and will be able to maintain your systems longer. This means lower replacement costs and increased uptime, which in the long run make outsourcing a viable, cost-efficient option.

If you are tired of IT problems and cost overruns, contact us today to see what we can do for you.

Secure Your Miami IT Support Online Information

Secure Your Miami IT Support Online Information

A large portion of our daily lives is now spent online. We are usually connected at work and when we go home will probably sit in front off the TV while browsing on our phone or laptops. Pause for a minute and think about all the different websites you have accounts with. If you’re like most people, the vast majority of these sites have your private information, which you freely give. Do you take steps to protect this information? If not then it may be time you did.

Here’s three things you can do to help secure your personal data shared online.

1. Realize your online actions are risky
Read any tech related blog, or even syndicated news articles and it’s not hard to see that identity theft and cybercrime in general is not only serious, but on the rise. Let’s face it, our online actions are risky. As with any plan, the first step is realizing that there is a problem that needs to be fixed. The first step is to educate yourself about online security, what steps you should take, and what exactly it is.

For example, here’s a great article written in the middle of February about how different age groups react to Facebook changes, and if they take steps to minimize who can view their personal data. It’s kind of interesting to see that the younger generations take more steps to secure their profiles than their parents, yet you still see people with reputation damaging pictures that can be viewed by anyone.

2. Take matters into your own hands
Many people already know their personal information online is at risk, but there are further things you should do to minimize any dangers:

  1. Don’t rely on websites to keep you secure – Websites like Facebook are companies. They exist to make money. How do they do it? Often by selling information you have given them access to. That’s not saying site owners don’t look out for their customers’ best interests – many do. What you need to do though is look at all the sites you have accounts with and ensure your information is secure to the level you are happy with.
  2. Provide the least amount of information possible – Think about the last time you joined a social network, or mailing list. You likely were asked to provide your name, address, birthday, etc. Did you know that you don’t have to provide all the information requested? Most sites only require your name and birthday, the rest is optional – usually used to provide better service or targeted ads. Many sites will put an asterisk beside required information to let you know that you have to supply this.
  3. Think twice before signing up – It’s a good idea when signing up for a new account to think twice. Do you really need this account? Or can you get by without it?
  4. Use separate email accounts and passwords – Setting up different email accounts is a good idea. One should be for personal use, so the address is given only to people you know. Another could be for all of your online accounts, with a final one strictly for password recovery. It would be best to make the addresses as different as possible. Beyond that you should have separate passwords for each account and every service. This will limit hackers from being able to gain access to multiple accounts.
  5. Secure your browsing – Almost every website that asks users to sign up for accounts offers a secure version of the site. Enter https://www. before the site address, e.g., https://www.facebook.com. https is a secure communications protocol that ensures one is communicating directly with the website – you’re actually looking at Facebook, not a phishing site designed to steal passwords.

3. Encourage others to think
It’s not enough to just take action yourself. Encouraging colleagues, friends and family to also take steps to protect their online information and identities, is worthwhile. There are many great ways to help spread the word about safety, including the National Cyber Security website, which has information on Internet related security. Check it out, and share it!

If you would like to learn about how we can help you keep your information and data safe online, please contact us today for a comprehensive solution!

VoIP Phone Services for Miami Small Business – 5 Benefits

 

VoIP for Miami Small Business – 5 Benefits
When it comes to running a business there are a few integral components you need in order to have a chance at being successful. One of those is a phone number. This means you also need a phone and infrastructure to support it, which can be quite costly to implement. One alternative is to use a digital phone system – Voice over Internet Protocol (VoIP).

The question many business owners ask is: Can it bring any benefits to my business? In short, yes, it can. Here are five benefits of VoIP.

1. Automation
Most VoIP systems can be easily configured to route calls to numbers without the need of an expensive switchboard. This means that you could route calls to your mobile phone when you are out of the office.

Any good phone system offers callers the ability to leave messages. Some VoIP systems can take voicemail messages and turn them into emails, which makes it easier for you to track and reply to these messages.

2. Larger appearance
Solid VoIP systems allow you to have different numbers that can route into one branch. For example, if you have a presence in four states, you can set a local number in each state and when users call, they are automatically routed to your office.

By having a local presence, many customers will think your business is bigger than it really is, and may be more trusting. Similarly, you can also assign numbers to different ‘departments’ that get routed to one phone. This is a great way of making your company seem bigger and more reliable.

3. Features
With most traditional phone services, you have to pay extra for features like all display, extra numbers, call monitoring, etc. VoIP systems often include these features and more at little to no extra cost.

4. Savings
As VoIP uses your Internet connection, calls are not geographically routed which means that a phone call that would normally be considered long distance, isn’t on VoIP. This translates to lower phone bills. These systems don’t require complex infrastructure and wiring that traditional phone systems do. Existing phones can be easily integrated into VoIP systems with a small piece of hardware, meaning you won’t need to invest in new hardware.

5. It’s scalable
It is easy to add numbers and phones to any VoIP system. This means that when you hire new employees, you can quickly (often in as little as three minutes) and easily assign them a number and a phone at little to no cost. This means that as you grow, the system grows with you.

If you are looking to update your current phone system or save money, please contact us today. We may have the VoIP solution that fits your business needs.

Published with permission from TechAdvisory.org. Source.

 

5 ways to spot email frauds and scams
Email has become the main communication medium for companies and the public alike, as it’s just so much easier and faster than writing a letter or even making a phone call. Unfortunately, email has also made it easier to commit crimes like fraud. It can be hard to detect a fraudulent company or email, but there are some things you should look out for.

Read more…

 

IT too costly? Here are 5 helpful tips
Running a business is often a fine balance between profit and expense. Any hidden expenses can see profits evaporate, and may put your business at risk. One potential problem area that could have drastic impact on your bottom line is technology. It’s essential and can be very costly if it breaks down. That’s why it would be a good idea to take measures to control your IT costs.

Read more…

 

Computer viruses – 5 common myths
Computers, while used in nearly every office, still mystify the vast majority of users. Sure they know how to operate one, but when it comes to ideas like the Internet and viruses, malware, trojans, etc. most people are lost. This is largely because of the large number of myths and lies about things like viruses, it’s hard to know what is fact or fiction.

Read more…

cartoon

Computer Viruses in Miami Businesses: 5 Common Myths

Computer Viruses in Miami Businesses:  5 common myths

Computers, while used in nearly every Miami business office, still mystify the vast majority of users. Sure they know how to operate one, but when it comes to ideas like the Internet and viruses, malware, trojans, etc. most people are lost. This is largely because of the large number of myths and lies about things like viruses, it’s hard to know what is fact or fiction.

Here are five common myths about viruses that confuse people, and the truths associated with them. Before we delve deeper it would be a good idea to explain what a virus is.

A virus is a computer program that infects a computer and can generally copy itself and infect other computers. Most viruses aim to cause havoc by either deleting important files or rendering a computer inoperable. Most viruses have to be installed by the user, and usually come hidden as programs, browser plugins, etc.

You may hear the term malware used interchangeably with virus. Malware is short for malicious software and is more of an umbrella term that covers any software that aims to cause harm. A virus is simply a type of malware.

Myth 1: Error messages = virus
A common thought many have when their computer shows an error message is that they must have a virus. In truth, bugs in the software, a faulty hard drive, memory or even issues with your virus scanner are more likely the cause. The same goes with if your computer crashes, it likely could be because of something other than a virus.

When you do see error messages, or your computer crashes while trying to run a program or open a file, you should scan for viruses, just to rule it out.

Myth 2: Computers can infect themselves
It’s not uncommon to have clients bring their computers to a techie exclaiming that a virus has magically appeared on the system all by itself. Despite what some may believe, viruses cannot infect computers by themselves. Users have to physically open an infected program, or visit a site that hosts the virus and download it.

To minimize the chance of being infected you should steer clear of any adult oriented sites – they are often loaded with viruses, torrent sites, etc. A good rule of thumb is: If the site has illegal or ‘adult’ content, it likely has viruses that can and will infect your system if visited, or files downloaded from there.

Myth 3: Only PCs can get viruses
If you read the news, you likely know that many of the big viruses and malware infect mostly systems running Windows. This has led users to believe that other systems like Apple’s OS X are virus free.

The truth of the matter is: All systems could be infected by a virus, it’s just that the vast majority of them are written to target Windows machines. This is because most computers run Windows. That being said, there is an increasing number of threats to OS X and Linux, as these systems are becoming more popular. If this trend keeps up, we will see an exponential rise in the number of viruses infecting these systems.

Myth 4: If I reinstall Windows and copy all my old files over, I’ll be ok
Some believe that if their system has been infected, they can simply copy their files onto a hard drive, or backup solution, reinstall Windows and then copy their files back and the virus will be gone.

To be honest, wiping your hard drive and reinstalling Windows will normally get rid of any viruses. However, if the virus is in the files you backed up, your computer will be infected when you move the files back and open them. The key here is that if your system is infected, you need to scan the files and remove the virus before you put them back onto your system.

Myth 5: Firewalls protect networks from viruses
Windows comes with a firewall built into the OS, and many users have been somewhat misled as to what it actually does, and that firewalls can protect from viruses. That’s actually a half truth. Firewalls are actually for network traffic, their main job is to keep networks and computers connected to the network secure; they don’t scan for viruses.

Where they could help is if a virus is sending data to a computer outside of your network. In theory, a firewall will pick up this traffic and alert you to it, or stop the flow of data outright. Some of the bigger viruses actually turn off the firewall, rendering your whole network open to malware attacks.

What can I do?
There are many things you can do to minimize the chances of infection. The most important is to install a virus scanner on all of your systems, keep it up to date and run it regularly. But a defensive strategy like this isn’t enough, you need to be proactive by:

  • Not installing programs from sources you don’t know or trust
  • Being weary of any program that asks you for your password
  • Not installing any browser add-ons or plugins suggested by websites. Instead, download them from the browser’s app store, or the developer’s website.

If you are worried about the security of your systems and network, call us today. Our team of security experts can work with you to provide a plan that will meet your needs.