An IT employee using Soft Phones

Soft Phones or Hard Lines: Which One is Best for Your Miami Business?

The lines have blurred. Land lines are very nearly a way of the past, a forgotten time when memorizing a phone number was a requirement of life. In the office we now meander between the world of using the tried and true hard line phones and soft phones. Hard lines, still connected directly through whatever preferred vendor you most likely have a longstanding relationship with have been with us all through the thick and thin. They helped us connect with our clients of the past, which have allowed us to be where we are today. There is another way, though. With soft phones, using a system otherwise known as VoIP (Voice over Internet Protocol), you are able to connect simply by using your internet. Now where do you and your business fit into all of this? Let us help you figure that out.


Mighty Mouse Scenario for Businesses in South Florida


This is great! You’ve started a business in Doral and you feel good about where you’re at. There’s room to grow, but your priority right now is focusing on your clients and keeping them happy. To do this though you need to stay connected, which means a reliable way of communication. Given the size of the company, the soft phone could be a solid option to save a bit of money instead of having to use a vendor with a high priced monthly plan. This would allow you to reach out office-wide, but also even world wide as the internet is nearly limitless in it’s reach.


Up, Up, and Away!


Your business is growing, it’s time to expand. The sky’s the limit and you’re unsure of where your current phone service fits into your grand scheme. It’s a hard question, but a necessary one to take into account as you grow. As the business grows, a blend of both hard line and soft phone could be a smart way to be able to offer the flexibility for your clients as you may have clients of varying size. The soft phone will allow you to keep in contact with your smaller or international clients while the hard line could allow you the most reliable and highest quality service that larger clients would come to expect.


mobile device management

Three Benefits Of Mobile Device Management

Just 10 years ago, we weren’t spending so much time on our mobile devices. All of our business tasks were done from the office. Now, our mobile devices have assumed the roles of critical work, such as emails and conference calls. Mobile devices now partake in hiring decision and employees and employees depend on them, so it is important to make sure company mobile devices are safe and secure. With so much information flowing in and out of mobile devices, business owners need to ensure they are not exposed. Business of all sizes will benefit from mobile device management.


What is Mobile Device Management?

Mobile device management gives business owners and employees mobility without the threat of intrusions, exclusion from tech support, and inaccessibility to the company’s network. Mobile device management is a service that travels with devices inside and outside of the office; it is like packing a tech team inside of every device, but without the expensive tech-team price. Mobile devices are laptops, tablets, net books and smartphones.


What are the Benefits of Mobile Device Management?

Every business sector can benefit from a mobile device management service, regardless of the size or operations.

  1. Compliance and security

Certain files and data is encrypted and access is granted only to those who have the proper credentials. If an employee leaves or is terminated, the users device can be wiped clean, without affecting the system or other devices. If your company is required to abide by industry-specific security protocols, a mobile device management ensures the company remains compliant. Mobile devices that are used to access patient and customer information must be equipped with the most effective and up-to-date security standards. If a device is lost or stolen, companies should not have to worry about the sensitive information collected and stored on a mobile device being leaked. It is critical that businesses have the ability to lock or erase sensitive data. Companies that fail to comply with industry security requirements can face state and local fines, lawsuits, termination of business relationships, and worst of all, lack of confidence from its clients, patients, and customers.

  1. Easy monitoring

Administrators have the ability to control content, monitor activity, and prevent malicious activity. The system permits multiple administrators to increase productivity by blocking certain sites, apps, and content. Administrators will also benefit from monitoring services, within the company and from outside threats. Companies can access real-time device location services and send messages to specific users, regardless of where either person is located. Auditing is easier with mobile device management services, as administrators can access mobile device activity, phone call, emails, sent and received messages, apps, and deleted information.

  1. No changes to infrastructure

Companies are not required to change the existing infrastructure to accommodate mobile device management services, and businesses can use their same devices and varying software applications. Mobile device management accommodates the business; the company does not have to accommodate the system. Device registration is easy and users do not have to wait to access a single key that permits access and configuration. As soon as the service is downloaded, the device is ready to go.