An IT employee using Soft Phones

Soft Phones or Hard Lines: Which One is Best for Your Miami Business?

The lines have blurred. Land lines are very nearly a way of the past, a forgotten time when memorizing a phone number was a requirement of life. In the office we now meander between the world of using the tried and true hard line phones and soft phones. Hard lines, still connected directly through whatever preferred vendor you most likely have a longstanding relationship with have been with us all through the thick and thin. They helped us connect with our clients of the past, which have allowed us to be where we are today. There is another way, though. With soft phones, using a system otherwise known as VoIP (Voice over Internet Protocol), you are able to connect simply by using your internet. Now where do you and your business fit into all of this? Let us help you figure that out.

 

Mighty Mouse Scenario for Businesses in South Florida

 

This is great! You’ve started a business in Doral and you feel good about where you’re at. There’s room to grow, but your priority right now is focusing on your clients and keeping them happy. To do this though you need to stay connected, which means a reliable way of communication. Given the size of the company, the soft phone could be a solid option to save a bit of money instead of having to use a vendor with a high priced monthly plan. This would allow you to reach out office-wide, but also even world wide as the internet is nearly limitless in it’s reach.

 

Up, Up, and Away!

 

Your business is growing, it’s time to expand. The sky’s the limit and you’re unsure of where your current phone service fits into your grand scheme. It’s a hard question, but a necessary one to take into account as you grow. As the business grows, a blend of both hard line and soft phone could be a smart way to be able to offer the flexibility for your clients as you may have clients of varying size. The soft phone will allow you to keep in contact with your smaller or international clients while the hard line could allow you the most reliable and highest quality service that larger clients would come to expect.

 

Unified communications can help your business

How Unified Communications Can Improve Your Miami Company

Unified Communications is an efficient and affordable way to combine all of your Miami company’s communication needs on one easy-to-use system. An effective Miami communication strategy benefits you, your employees, your vendors, and your clients—which means savings and profit for the company. Remain connected and stay informed with Unified Communications, and you will see your company flourish in many different ways with cloud communication and tools.

 

What is Unified Communications?

Unified Communications is an all-encompassing term used to describe all forms of digital and voice communications. Unified Communications permits users to have real-time contact with one another, across different platforms and from any location.

 

  1. BYOD communication

Your company and its employees come with a hoard of devices. From laptop computers to cell phones and tablets, instant communication is desired by all. The stigma around mobile device use in professional settings is rapidly transforming, and a holistic approach to personal and businesses devices only benefits the company. When employees bring their own devices, it eliminates training and infrastructure overhauls for the company. Businesses can dramatically cut costs and capitalize on the expertise each employee has gained with his/her own personal device and operating system.

 

  1. Improved connection and collaboration among employees

Unified Communications permits employees and partners to interact more frequently without having to bring everyone together in the same room. Whether accessing the cloud system remotely or from an office down the hall, increased communication and collaboration tools makes it easier to get to work at any time of day, from any location, and with any deadline in mind. When your company’s employees remain connected, work increases and profits naturally follow.

 

  1. Industry reach improves

A Unified Communications strategy allows a company to tap into more of its market because communication is not confined to the walls of the locations. Employees can take the company out into the world without compromising accessibility. Mobility is important for many modern businesses, and a company that doesn’t have an effective digital communication strategy will find itself struggling to keep up with modern technology and consumer buying habits. Unified Communications enhances collaboration tools, social media platforms, and instant messaging communications. Phone calls from the office are sent directly to your mobile device, regardless of the location.

  1. Instant access to your company

Accessibility across various platforms improves the company’s image locally, domestically, internationally, and perhaps one of the most important—digitally. Modern companies are no longer Monday-thru-Friday, wait until the doors open after the weekend before someone gets back to you operations. Consumers and clients want in-demand access to the services and needs they desire at any particular time. If your company closes up shop when the sun goes does, consumers and clients will turn elsewhere. Unified Communications eliminates inaccessibility, putting companies in touch with each client and prospective consumers.