In today’s world, all Miami companies store their data digitally. So they understand the importance of keeping it safe and secured. Lack of experienced highly skilled IT security engineers has forced companies to outsource network security requirements to outside firms. Most companies and even government organizations are using Miami Managed Security Service Providers (MSPs) to look after their cyber security programs. Things to take note of before hiring MSPs are:
Amenities MSPs are Offering: First thing one need to look is the facilities the company will receive on hiring an MSP. A superior MSP will possess at least one sophisticated Network Operation Centre having state-of-the-art technologies. The NOCs should possess all certifications for the technologies they are using. The MSP must have full redundancy and accident recovery capabilities so that company’s security is not compromised during any technical breakdown of NOC or data center.
Better SLAs: SLA should clearly outline the performance and quality the MSP will offer. Companies should look for MSPs providing superior Service Level Agreements like the potential to detect and neutralize cyber attacks and guarantee that similar cyber attack won’t happen twice. SLA should clearly outline the performance and quality the MSP will offer. Steps that will be taken and modes of communication that will be used in case of data breach must be clearly stated in SLA.
Status in MSP Market and Skills: Companies must hire MSPs who have good repute and expertise in the market. They must look into their previous history and see if they were able to provide adequate cybersecurity. The MSP must have experienced and skilled staffs and their products and services are top class. Companies must also know whether the MSPs have some sort of development programs for their workers so that they can keep up with the advancement of security technologies.
Transparency: Before hiring an MSP, a company must find out whether it will be given some access to security infrastructures and arrangements. This will help the company to keep an eye on the security reports from time to time. A company must have real-time access to alerts and responses to it.
Financial Condition and Vendor Partnerships: A company must only hire an MSP if it is financially stable in the current market and have proper insurance policies. If one is going to hand over the security sector of the business then there must be a certainty that the MSP will survive in the long run.
A company must also look into the collaborations the MSP has with various technology vendors. A certification or partner status indicates its relationship with the manufacturers. You must check whether the MSP has access to vendor’s L3 engineers who are experts in solving complexities.
Though an MSP helps to safeguard a company’s cyber security, the ultimate responsibility for security lies with the company itself. Hiring an MSP diminishes the workload of the company’s IT managers and helps them to focus on strategic and developmental initiatives to expand the business.