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Nerds Support won CRN Fast Growth 150 award

Nerds Support is Growing!

CRN, a brand of The Channel Company, has added Nerds Support to its “Fastest Growth 150 list”. The list recognizes, among other things, the fastest-growing tech and IT consultants in North America.  The providers who have made the list experienced large growth between 2017 and 2018. Those who make it to the list generate a combined total revenue of more than $55 billion in the past two years.

The Channel Company is an IT focused media company that provides media, research, consulting, sales and marketing services to the Information technology industry. Constant change and developing IT software means developers are in a highly competitive and fast-paced environment. IT providers are therefore expected to continuously adapt to ever changing requirements. That is why growth and profitability within this industry are difficult and noteworthy achievements.

Bob Skelly, CEO of The Channel Company, said the recipients of the award are an example of what an IT services company can achieve in spite of the highly competitive and evolving environment. “There’s a great deal of growth and opportunity within the channel,” he said. “These companies are proof positive that hard work and commitment to the service can pay off.”

Nerds Support came a long way since its nascent days in a cramped living room inside of the CEO Scott Richman’s house. In the years since its founding, Nerds Support has recruited a team of highly skilled software engineers with a combined experience of over 40 years, operating and managing IT and cloud based services. Its growth has meant several new additions to the team, including but not limited to, two interns to assist with website development and an additional software engineer to meet growing demand for the Nerds Support touch.

Nerds Support hopes it continues to grow so that it may contribute to its community in South Florida. It’s dedicated to helping small and medium size businesses grow in today’s tech dependent world of networks and software dependency. It wants to grow so that it may continue helping others grow in the process. To view the full list, click here. Also, to view the official Press Release for this announcement, click here.

There are more changes coming to Nerds Support and its team. To learn more about IT or Nerds Support, visit our meet the team page.

Riviera Beach Got Hacked : Forced to Pay 600K in Bitcoin

Cyber-attacks are becoming ever more frequent, affecting local business, schools and even cities.

Most recently, it was reported that Riviera Beach had to pay 65 bitcoins, which is the equivalent of $600,000, to hackers after a government employee clicked on a malicious email link three weeks ago.

This was a classic case of ransomware. A hacker uses social engineering to attack unsuspecting people to click on a link or an email attachment. Once they click, malicious software encrypts files, making them inaccessible until the victim pays to get it encrypted, hence the name ransomware. Ransomware, like in the case of Riviera Beach, is delivered through email via links, downloading attachments and in some cases social media messaging. Many Nerds Support partners who receive suspicious emails, send them to our IT and Software experts to analyze and vet to determine whether the email is safe to open or not. This is just one way to prevent a situation like the one in Riviera Beach.

According to a report by The Council of Economic Advisers, malicious cyber activity cost the US economy between $57 billion and $109 billion in 2016 and since then, cyber-attacks have become far more common. Juniper Research, a cyber-security firm, projected cybercriminals will steal an estimated 33 billion records by 2023. Juniper expects more than half of all data breaches globally to occur in the US by 2023 as well.

Having Backups are Key!

The most important thing businesses can do is back-up their data regularly and consistently. Here at Nerds Support, we provide our partners with daily automated back-ups, for example, and filter out potential malicious websites and emails. Also having cyber security measures in place to mitigate the risks is a big step. Training staff in yearly, quarterly, or semi annual trainings is an effective strategy. Should your business suffer a ransomware attack, at the very least you’ll be able to access your important information, mitigating the impact of the attack. As an organization, you can also employ anti-ransomware software to prevent ransomware from successfully launching. Nerds Support has IT engineers along with sophisticated security software, monitoring suspicious activity 24-7 and alert our partners of any potential threats including strange files, email links, or attachments.

 The DOJ reported an average of 4,000 ransomware attacks occurred per day in 2016 with over a billion dollars in ransoms paid. These numbers have increased since. A Beazley Breach Response study revealed, about 70 percent of ransomware attacks in 2018 targeted small businesses with an average ransom demand of over $100,000, the highest demand topping at $8.5 million.

Ransomware is becoming increasingly lucrative because it offers cyber-criminals a low-risk, high reward method for monetizing malware.  The malicious software typically isn’t very complicated because most businesses are underprepared to deal with ransomware anyway, which appeals to even the most amateur cybercriminal. In March, Albany New York, the state capital, admitted being hit with ransomware on a Saturday. There are minimal to no IT staff on Saturday’s. Neither the private nor public sectors are adequately prepared to handle even the most primitive malware attack precisely because IT security has traditionally been a minimal concern, only now are we seeing the damaging consequences of underappreciating it.

Nerds Support is working hard to protect medium and small businesses from experiencing any cyber breach, including ransomware with its dedicated team of engineers and IT professionals.

Contact us today at 305-551-2009 and hacker proof your firm!

Is your data safe today ?

Prepare Your Miami Business for World Backup Day

One of the most important days for every Business in South Florida is World Backup Day. World Backup Day occurs every year on March 31st and it is a time to reflect on business safety and the importance of backing up company data. Considering that 2017 gave us a year of plenty cyber attacks, there is a lot to reflect on for this year’s World Backup Day. Every single day you have spent millions of hours, as a workforce, on the computer and internet. There were times when files were lost, hard drives crashed or even cases of viruses infecting your system. World Backup Day was created to remind every tech user to backup the data stored in their system. So that when disaster strikes, you are prepared.

What is the World Backup Day and Does it Affect Miami?

The phrase “Save early and save often” holds true when it comes to Miami data recovery. In the most basic form, backup is simply copying your existing files to a secondary location, using either an automated process or a manual one. This process will allow you to save drive storage space.

If these things don’t interest you, then definitely the fear of losing the most important documents stored on your laptop or computer surely will. Everyone might have heard a story about friend’s tragic hard drive crash, a night before assignment submission. As per statistics, more than 70% of organizations have experienced data loss at the workspace and small businesses reported that a single loss of data significantly affected their business.

Actually, data is SO valuable, that data records are lost, or stolen, every minute and 93% of businesses file for bankruptcy within 12 months if their data has been lost for more than 10 days

You might not think these kinds of attacks would happen in your business, but they are more common than you know. As of right now, the city of Atlanta has been working non-stop for the past six days to recover City government information from a ransomware attack. If an entire American city can become the victim of a ransomware attack, then what is stopping a hacker from accessing your business information?

Do I Need to Backup my Data on the Smartphone too?

If you do not want to lose your irreplaceable digital memories, then go ahead and do the data backup. The data loss can happen anytime and anywhere, it usually occurs when least expected. Therefore, yes backing up data on the smartphone is also essential; backup it either on your computer or on any other application, which can be easily accessible.

How to Do Data Backup?

One can create a secure data recovery according to the 3-2-1 rule. The rule creates triple redundancy for your files, which means if your one backup fails, you still have two left. Follow the below-mentioned process to do the data backup.

1. Download and install the backup software.
2. Select the files you want to back as some online services just backup all available files.
3. Schedule your data backup at least on a daily basis.
4. The downloaded software will upload your files to the server and data Centre.

Your Data is Valuable than Your Device

Make sure while doing the backup, your business technology solutions provider should offer local encryptions with a private encryption key that you only own. This feature will ensure complete safety on the server. In addition, the business IT support provider should use SSL encryption technology when duplicating the files onto the server. Once the upload is done, your provider should offer another security layer with an AES- 256-bit encryption technology to safeguard all the uploaded documents.

In a nutshell, backing your data won’t only save your time and effort but will also reduce future cost and World Backup Day is a summary of the future. Contact Nerds Support if you’ve any query regarding our data recovery plan.

Cybersecurity icon with a lock

Cyber Security Awareness Month in Miami: Five Takeaways from the Biggest Cyberattacks of 2017

In 2017, it is both fitting and ironic that October would mark the beginning of Cyber Security awareness month. This year has transformed into a year defined by fervent protest, natural disaster and cyberattacks. It seemed as though on a constant basis, households and business owners in Miami all alike would wake up to another cyberattack . Some of the most high profile cyberattacks could be listed below:

  • WannaCry
    • Wannacry is a strain of ransomware that was spread around the world, targeting hundreds of thousands of companies, most notably British Hospitals.
  • Equifax
    • Hackers had targeted over 140 million Americans in a security breach. The hackers were able to access credit card numbers, social security numbers, addresses and other personal information.
  • CCleaner
    • The PC cleaning tool discovered that hackers were able to infiltrate the program and transmit user data for criminal use.
  • Whole Foods
    • In some locations, cyber attackers stole credit card information.
  • Hurricane Scams
    • Fake charities were taking advantage of those who wanted to give to hurricane victims. Meanwhile, on affected territories, fake companies, or people posing as federal agents, were scamming hurricane victims.
  • Las Vegas Scams
    • Homeland security has issued an alert telling people to avoid giving money to unverified charities. There are also orders to not open any suspicious emails relating to the shooting.

Considering all that has been happening in the world lately, it’s really easy to forget about protecting your Miami business data. But Ransomware as a service (RaaS) has transformed into a full business model. Meaning, it is more important than ever to have a disaster protection and data backup plan.

Looking forward to the rest of the year and beyond, here are some precautions that will make your business more secure for the next malware attack.

Secure Your Passwords

Our Miami IT Support experts are password security’s biggest advocates. As they may have mentioned time and time again, keeping your passwords in a safe location is a great way to prevent ransomware attacks. Be sure to keep your passwords on a secure file in your cloud and restrict access to anyone who wouldn’t need to know all of the passwords on the file.

Backup Your Data

Most experts agree that keeping a backup of your data is the best way to fighting against ransomware attacks. Backing up your data means that in the event of an emergency, the last saved copy of your data will always be handy, so you don’t lose vital company information. Experts say that it is important to back up your company’s data to an external device so that if your company becomes the victim of a ransomware attack, your data can simply be accessed from another device. Your data would be backed up on to one of our secure servers, if you were a client of Nerds Support, . That way if you have become a victim of a cyberattack, our Miami IT Support experts can take off the malware while you can resume your work on a different computer. Our 24/7 IT support experts backup client data every day. Our business IT support experts also check your files on a day-to-day basis to make sure any encryptions and malware doesn’t go into our secure servers. This ensures that your data backup and disaster recovery plan is implemented to its full potential.

Educate Your Employees

Teaching your employees on how to spot phishing emails is a great way to avoid ransomware attacks. As our Miami IT Support providers have said before, most ransomware attacks happen through email. When your employees know the difference between a company email and a malware email, you company is all the more secure. Below are some things that a business owner can tell employees not to do:

  • Do not open emails from addresses that you don’t recognize
  • Do not open emails with attachments that are labeled “.PDF.zip” or “.PDF.rar”
  • Do not give company (or personal) information to any unprotected websites

Current employees and supervisors should also beware of rouge employees. Rouge employees are employees that break company rules in serious ways. These offenses can range from hacking other employee accounts to taking hundreds of thousands of dollars from the company. Tell-tale signs of a rouge employee include:

  • Claims that the rouge employee can hack other co-workers
  • The rouge employee knowing information that they shouldn’t know
  • Suspicious online activity detected

A company should train all of its employees to know the signs of a possible cyberattack. A cyberattack can come from a rouge employee or a suspicious email. Therefore, if an employee that believes their company is receiving suspicious emails or a victim of suspicious activity, should report it immediately. Reporting it would mean the difference between keeping your company safe or becoming a part of a statistic.

Install the Proper Antivirus

While most antivirus software cannot fight against a malware they do not know about, antivirus software is still a great thing to have when fighting cyberattacks. Many experts say that another great tactic is to whitelist software. Whitelisting Software simply means that instead of banning different types of software, you list types of software that you want on your servers and your servers allow only the software that you approve of.

Hire an IT Support Miami Team That is Will Prevent Cyberattacks

Nerds Support’s Data Backup and Disaster Recovery Plans are some of the best in Miami. Our IT Support providers agree that having a business protection plan is one of the best things a business owner can do for their company. With recognition by MSPmentor and other high profile companies, we don’t settle for anything less than the best technology to combat hackers, malware and any type of disaster that a business can encounter. When you hire our Miami IT Support experts, you get more than just an IT team. You get a dedicated group of individuals who become part of your company and who want to keep your company safe as much as you want to.

To find out more about Nerds Support’s Data Backup and Disaster Recovery solutions, call us today at 305-551-2009 or fill out a contact form here.