Businessman protecting his company & data from a disaster with cloud computing.

How to Avoid Hurricane-Related Scams

In the aftermath of a natural disaster, cyber-attacks like phishing scams and other forms of social engineering become more common. Cyber criminals use social media and email scams to exploit individuals empathy and desire to help.

Businesses, whether they are large or small, are also at risk of cyber-attacks and security breaches after a natural disaster because IT systems often end up damaged or compromised. If the damage is substantial, this can set a company back month and forces the IT team that works to monitor cyber breaches to focus on rebuilding internal architecture. This is how cybercriminals exploit natural disasters.

Maintaining data secure means knowing the natural risks that could affect your facilities and/or data centers.

Data companies at risk of natural disasters must implement a hurricane contingency plan and make the appropriate adjustments to their infrastructure to withstand whatever natural disaster threatens them.

Companies like Data Foundry Inc. in Houston, Texas build their data centers to withstand winds of a category 5 hurricane.

Keeping your business protected from storms and earthquakes will only go so far however; it is important that you keep vigilant and are privy to the scams used by cyber attackers in the wake of a disaster. The US Federal Trade Commission, US-CERT, Federal Management Agency and the National Cybersecurity and Communications Integration Center (NCCIC) issued alerts on scams associated with natural disasters.

The most recent example of phishing scams were related to Hurricane Harvey in 2017. US-CERT advised users to stay cautious when handling emails, hyperlinks and attachments related to the storm. Fraudulent emails will often be unsolicited and, in many cases, claim to represent a charity looking to raise funds towards a cause or victim relief.

How Do I Avoid Getting Scammed?

If you do receive emails or messages from charitable organizations, always make sure they’re legitimate. If you don’t recognize the organization, assume it is a potential phishing attempt and research the charity extensively. Many cyber attackers will go as far impersonating the victims of a natural disaster asking for charitable assistance.

If you or your business are looking to assist victims of natural disasters or charities, it’s best to stay away from links provided through email or social media. Always type out the website of the organization you’re looking to support, a link can be misleading or a fraudulent spoof.

Legitimate organizations will never ask for personal banking information or a social security number. If you receive a phone call, exercise the same level of precaution you would towards an email or a link. Scammers impersonate charities through the phone as well. Always research the organization.

The US Department of Homeland Security recommends organizations to develop business continuity plans that would address what to do in the result of a natural disaster. That being said, many back-up systems don’t have the same security protections that exist in the primary system or in a live environment. This makes them vulnerable to cyber-attacks.

Taking the necessary steps to protect your data begins first with awareness. Be aware of the location you’re operating out of in order to develop an effective continuity plan as well as being aware of the types of cyber schemes that may arise as a result of a natural disaster like a hurricane.

Download Nerd Support’s Free e-book to learn more about how to protect your business in the coming months as hurricane season begins.

Are you hurricane ready ? Find out today:  Download E-Book

Businesses with cloud computing technology.

10 Examples of Cloud Computing

Cloud Computing is an infrastructure and software system that allows for access to shared networks of storage, servers and applications over the internet. Cloud computing processes data and is provided by a privately owned cloud service or a third party cloud provider.  Here are some examples of such cloud services.

Here are 10 examples of cloud computing.

1. Nerds Support Cloud

Nerd Support Cloud Computing Miami Services has a variety of services included within its cloud system. The Nerd Support cloud assists medium and small sized businesses with all IT based services by providing software (SaaS), hardware upgrades and maintenance as well as security so they may operate at maximum efficiency.

Nerds Support is a managed service provider as well. The company uses cloud technology to augment or replace a business’s IT.

2. Salesforce

Salesforce has a cloud based software-as-a-service (SaaS). It is both a business-to-business and business to consumer commerce solution.

3. Creatio

Creatio, formerly BPM online, is a cloud service specifically for marketing, sales and servicers to manage business processes and assist companies to facilitate consumer experience and customer journey.

4. Slack

Slack is an American based cloud service designed to facilitate internal team collaboration through its tools and services.

5. Google Cloud

Google Cloud Platform, a cloud service offered by Google, runs on the same infrastructure that Google uses internally for its end-user products like Google and YouTube.

Cloud computing security for data storage

6. Microsoft 365

Office 365 is a product line of subscription-based services such as Outlook, Powerpoint, and Excel.

7. Workplace by OS33

Workplace is a software-as-a-service platform for compliance and productivity for wealth management firms.

8. Adobe Creative Cloud

Adobe Creative Cloud is a set of applications and services from Adobe Systems that gives subscribers access to various software used for graphic design, video editing, web design, photography and more.

9. Microsoft Power BI

Microsoft Power BI provides cloud-based business analytics services by Microsoft. It offers data services that provide interactive visualizations and business intelligence capabilities with an interface that allows end users to create their own reports.

10. Box

Box is a cloud content management and file sharing services provided to businesses. It is a service available for Windows and IOS as well as some mobile platforms.

If you want to learn more about how cloud computing can help your business. Download our FREE E-book by clicking here

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Madison from Madison's Wish playing baseball

Golfing with a purpose, Madison’s journey with Nerds Support

Madison with her dog

There is a little girl named Madison Smith. Madison is a bright-eyed 12-year-old girl with blond hair that beams in the sunlight. Two days after her first birthday she was diagnosed with Spinal Muscular Atrophy (SMA) type 2. SMA is a motor neuron disease that affects one in 10,000 children and is the number one genetic cause of death for children.

By the time she was two-years-old Madison was using an electrical wheelchair to move around. She had a variety of different machines and apparatus to help her breathe in her sleep and move around. She sleeps in an adjustable bed under observation to be able to move her for comfort.

If it wasn’t for the commitment of Madison’s parents, Jen and Aaron Smith, she may have not made it past infancy.

Fortunately for Madison, the Smith family began fundraising and started the South Florida Chapter of “Cure SMA”. Through their hard work Madison’s been able to live a happy life, despite her condition. For 12 years Madison’s family has worked towards providing for Madison and for twelve years Nerds Support has been sponsoring the charity events that help Madison and others combat SMA.

The event itself is a charity Golf Tournament, most recently the 12th annual golf Tournament, which Nerds Support’s founder, Scott Richman, attends every year to show his support. This year the tournament took place on May 18, 2019  in Tamarac, Florida where people gather to enjoy a day of golf and community.

Nerds Support is not just an IT company, it’s one that believes in contributing in whatever way it can towards its community.

Madison is full of life and enjoys an active lifestyle. She loves swimming with dolphins, she loves dancing, concerts and road trips. And thanks to the generous support of her family and everyone committed towards combatting SMA, Madison can not only live, but live full of happiness and surrounded by love.

You can get involved by going to www. and making a donation or contacting Jennifer Miller-Smith, Madison’s mother, at 954-444-5937.

Nerds Support is a sponsor of Madisons Wish

Is your data safe today ?

Prepare Your Miami Business for World Backup Day

One of the most important days for every Business in South Florida is World Backup Day. World Backup Day occurs every year on March 31st and it is a time to reflect on business safety and the importance of backing up company data. Considering that 2017 gave us a year of plenty cyber attacks, there is a lot to reflect on for this year’s World Backup Day. Every single day you have spent millions of hours, as a workforce, on the computer and internet. There were times when files were lost, hard drives crashed or even cases of viruses infecting your system. World Backup Day was created to remind every tech user to backup the data stored in their system. So that when disaster strikes, you are prepared.

What is the World Backup Day and Does it Affect Miami?

The phrase “Save early and save often” holds true when it comes to Miami data recovery. In the most basic form, backup is simply copying your existing files to a secondary location, using either an automated process or a manual one. This process will allow you to save drive storage space.

If these things don’t interest you, then definitely the fear of losing the most important documents stored on your laptop or computer surely will. Everyone might have heard a story about friend’s tragic hard drive crash, a night before assignment submission. As per statistics, more than 70% of organizations have experienced data loss at the workspace and small businesses reported that a single loss of data significantly affected their business.

Actually, data is SO valuable, that data records are lost, or stolen, every minute and 93% of businesses file for bankruptcy within 12 months if their data has been lost for more than 10 days

You might not think these kinds of attacks would happen in your business, but they are more common than you know. As of right now, the city of Atlanta has been working non-stop for the past six days to recover City government information from a ransomware attack. If an entire American city can become the victim of a ransomware attack, then what is stopping a hacker from accessing your business information?

Do I Need to Backup my Data on the Smartphone too?

If you do not want to lose your irreplaceable digital memories, then go ahead and do the data backup. The data loss can happen anytime and anywhere, it usually occurs when least expected. Therefore, yes backing up data on the smartphone is also essential; backup it either on your computer or on any other application, which can be easily accessible.

How to Do Data Backup?

One can create a secure data recovery according to the 3-2-1 rule. The rule creates triple redundancy for your files, which means if your one backup fails, you still have two left. Follow the below-mentioned process to do the data backup.

1. Download and install the backup software.
2. Select the files you want to back as some online services just backup all available files.
3. Schedule your data backup at least on a daily basis.
4. The downloaded software will upload your files to the server and data Centre.

Your Data is Valuable than Your Device

Make sure while doing the backup, your business technology solutions provider should offer local encryptions with a private encryption key that you only own. This feature will ensure complete safety on the server. In addition, the business IT support provider should use SSL encryption technology when duplicating the files onto the server. Once the upload is done, your provider should offer another security layer with an AES- 256-bit encryption technology to safeguard all the uploaded documents.

In a nutshell, backing your data won’t only save your time and effort but will also reduce future cost and World Backup Day is a summary of the future. Contact Nerds Support if you’ve any query regarding our data recovery plan.