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A hacker not being able to penetrate Nerds Support's servers

What is Social Engineering and why Miami Hackers Depend on It?

Are you trying to protect your Miami business from any data leaks or other potential issues? Then the best thing you can do is to understand what social engineering is and how hackers can use it to manipulate your business. Among others, this trick is used successfully by thousands of hackers all over the world. If your company security is weak, you may be very likely to fall victim to an inside cyberattack. So, let’s find out what is social engineering and how business IT solutions can help you deal with it!

What is Social Engineering?

Social engineering is an art designed to manipulate people into giving up confidential information. Most of the time, social engineering is performed by a rogue employee. These employees are hackers that try to get access to personal accounts, bank accounts, passwords, and so on. These hackers can also secretly install malicious software with the idea of acquiring all this information without anyone’s consent.
Obviously, you want to deal with this type of problem as fast as you can. What you can do is assess the situation, identify any malware or unwanted software installed on your company computers and so on. And, of course, you want to avoid disclosing any important information to anyone, regardless of who they are or who they say they are! In the meantime, you can also rely on IT Support Services to keep your clients happy while you deal with the attacker!

Verify

One of the best methods to deal with such a problem is to see whether the people you hired are who they say they are. You will note that some con artists end up creating fake IDs to get hired into a company like yours and steal data. That’s why it can be a very good idea to verify the identity and previous history of your hires. That will make the process easier and less problematic as well! Or you can opt for the best Business IT Solutions to deal with such issues!

Visitors

Your company is going to receive visitors from time to time. If you want to avoid social engineering, you need to integrate some security policies that will prevent them from accessing relevant data. On top of that, it’s important to research visitors and verify their credentials, just to be safe. You should listen to them very carefully. While there, don’t leave them alone. That’s definitely something you want to avoid.

Rouge Employees

What are rogue employees? These are employees that are set to undermine the organization which hired them in the first place. These rogue employees will either fail to comply with business policies and rules, or they will break the rules and share company secrets with third parties to get a profit! You do need proper IT Services Miami to eliminate any type of risks like this, and the results can be more than impressive in the end!

Report suspicious activity in Miami Businesses

If you see any suspicious activity, it’s crucial to report that right away. Tell your boss or any authority in the company. Even if they don’t believe you at first (you should have evidence), this will open up an investigation at the very least.

Conclusion

Nerds Support is here to provide you with a stellar way of combating social engineering. We have the private servers and tight security measures you need to protect company data, thus offering you the best IT Support Miami services on the market. You get security at the doors of the data center; everyone needs ID cards to access your data and visitors need credentials and previous approval to get in. Nerd Support offers high-quality business IT solutions and security measures that you can rely on. Just get in touch with our team, and you will have no problem eliminating any social engineering attempts!

Tips for a safe cyber monday

Practical Tips For Miami Cybersecurity This Cyber Monday

It’s that time of year again. A chill is in the air, pumpkin-spice-everything is on the menu, and your online newsfeed is peppered with Cyber Monday headlines.

Cyber Monday has become so embedded in our online shopping culture that many may not remember a time without it – yet it’s quite a contemporary holiday tradition.

As ubiquitous as its current presence, so too are its security warnings. For most of us, these warnings are mainstays of the modern online era. As a quick refresher:

  1. Use a unique password for each website, especially sensitive accounts.
  2. Enable two-step verification for sensitive websites and services.
  3. Check out as a guest whenever possible.
  4. Use a credit card instead of a debit card.
  5. Monitor your bank and credit card statements.
  6. Monitor your credit report – identities are more valuable than credit cards, and have no expiration date.

But this year, we want you to pay increased attention to security concerns that extend beyond the cyber shopping cart payment, and instead look at the risks you take from shopping online and how a good Miami business IT support team like Nerds Support can help you build a more secure business.

Hackers Will Benefit From Christmas

However, as connectivity grows, so do our risks. Every year, we are warned that our addresses, credit card information and more are vulnerable to hackers than any day of the year. In a world that has seen cyber attacks from Equifax to Whole Foods to even a popular black Friday retailer, 2017’s Hoiday shopping season is no exception. Having such personal information can pose a physical threat, as well as facilitate identity theft (and with children, identity theft may not be discovered for years).

Employees Are Shopping More Than They are Working:

Cyber Monday is known as one of the three busiest shopping days for the retail industry. It is said that for every 20 people, 1 person will call in sick to work so that they may shop for Cyber Monday. In fact, in 2017, 64% of workers will shop on their lunch break and 43% of workers will shop if they find themselves with nothing to do. While some companies agree that efforts to keep employees from shopping online would be pointless, it should concern business owners that 55% of employees do not know emergency technology procedures. If a hacker were to break into your files, having access to employee’s personal credit card info would pose as a big cybersecurity problem for not only the individual, but also the company. With Nerds Support, our IT support Miami team believes having a good business protection plan is essential to any business. So whether your employees fight or give into the temptation to shop, you can bet the Nerds Support will always have your most important data available and keep your company safe from hackers.

Contact us to learn more about our Miami Cybersecurity services and how to stay Cyber Safe online.
Nerds Support provides experience and award winning Miami IT Services across South Florida.

Miami Cyber Attacks Happen: Build Resilient Systems

You can’t stop all attacks or build the perfect defense system. The higher-level objective is resilience.

Every week, billions of cyber-events batter government networks. Millions of these attacks hit at network speed, and thousands succeed, as reported by the Homeland Security Department’s US Computer Emergency Readiness Team. The US Navy alone was attacked more than 1 billion times in 2016. Although security analysts strain to counter these breaches, mostly with manual processes, it’s likely terabytes of data are stolen.

Given this dynamic landscape, you might think federal CIOs are getting more resources to defend against mounting cyberthreats. They’re not. Money and security expertise are in short supply, meaning agencies need to innovate. First and foremost, they can no longer take a piecemeal approach to information security. A holistic strategy that incorporates real-time risk management and continuous monitoring is the only way to go.

To help companies build these more-resilient systems, the National Institute of Standards and Technology, in collaboration with the Defense and Homeland Security departments and private sector intelligence communities, has come up with security controls that focus on mobile and cloud computing, application security, the insider threat, supply chain security, and advanced persistent threats.

So it comes as no surprise that more than half of the respondents to Information eek’s 2014 Federal Government IT Priorities Survey say cybersecurity/security is the top priority in their agencies. Seventy percent rate security as “extremely important,” with another 16% viewing cyber-security/security as “very important.”

Federal managers want to know “how to stop the bleeding,” says Ronald Ross, project leader of NIST’s FISMA Implementation Project and Joint Task Force Transformation Initiative. You can’t stop all attacks or build the perfect defense system. The higher-level objective is resilience. “What does it mean to have an adequate degree of resilience in a modern information system that supports critical missions?” Ross asks, in a question that’s neither rhetorical nor unique to federal agencies. State and local governments as well as private sector companies are struggling, too — anyone with valuable information and using very complex high-end technology is subject to the same types of threats.

Resiliency means “becoming healthy after something bad happens,” says Bret Hartman, VP and CTO of Cisco’s security business group. “That is a good way to think of security because it’s impossible to stay healthy all the time.” Agencies should consider the attack continuum and which technologies they need in place before an attack occurs, during an attack, and after the attack to do systems remediation. This last area is still maturing and is where the biggest challenge lies today, Hartman says.

Time for better cyber “hygiene” in Miami 

To address resiliency in Miami, South Florida, federal government, NIST and its partner agencies are focusing on two tracks: improving “cyber hygiene,” and designing IT system architectures that can bounce back from damage and contain attacks. A good way to view cyber-security, says Ross, is to have a way to address areas “above the water line,” such as known patching and maintenance, and those below the water line — problems you can’t see that could cause trouble and inflict serious damage without warning.

Cyber hygiene focuses on tasks that security administrators deal with daily, such as promptly updating operating systems and applications with the latest security patches or making sure all operating systems and network devices are configured properly to close down attack vectors that could be exploited. IT must also assemble and maintain a complete inventory of everything on the agency’s network and the information it has to protect.

With NIST 800-53 R4, the government is starting to address security below the water level, too. Specifically, we’re talking about contingency-planning types of controls, which allow agencies to define alternate processing capabilities, storage sites, and communications plans in case of a natural disaster, like a hurricane, or a cyber-attack. “We have contingency plans in place and run those exercises as frequently as we need to, so when the event happens, we can move smoothly into that backup scenario,” Ross says.

Cybersecurity icon with a lock

Cyber Security Awareness Month in Miami: Five Takeaways from the Biggest Cyberattacks of 2017

In 2017, it is both fitting and ironic that October would mark the beginning of Cyber Security awareness month. This year has transformed into a year defined by fervent protest, natural disaster and cyberattacks. It seemed as though on a constant basis, households and business owners in Miami all alike would wake up to another cyberattack . Some of the most high profile cyberattacks could be listed below:

  • WannaCry
    • Wannacry is a strain of ransomware that was spread around the world, targeting hundreds of thousands of companies, most notably British Hospitals.
  • Equifax
    • Hackers had targeted over 140 million Americans in a security breach. The hackers were able to access credit card numbers, social security numbers, addresses and other personal information.
  • CCleaner
    • The PC cleaning tool discovered that hackers were able to infiltrate the program and transmit user data for criminal use.
  • Whole Foods
    • In some locations, cyber attackers stole credit card information.
  • Hurricane Scams
    • Fake charities were taking advantage of those who wanted to give to hurricane victims. Meanwhile, on affected territories, fake companies, or people posing as federal agents, were scamming hurricane victims.
  • Las Vegas Scams
    • Homeland security has issued an alert telling people to avoid giving money to unverified charities. There are also orders to not open any suspicious emails relating to the shooting.

Considering all that has been happening in the world lately, it’s really easy to forget about protecting your Miami business data. But Ransomware as a service (RaaS) has transformed into a full business model. Meaning, it is more important than ever to have a disaster protection and data backup plan.

Looking forward to the rest of the year and beyond, here are some precautions that will make your business more secure for the next malware attack.

Secure Your Passwords

Our Miami IT Support experts are password security’s biggest advocates. As they may have mentioned time and time again, keeping your passwords in a safe location is a great way to prevent ransomware attacks. Be sure to keep your passwords on a secure file in your cloud and restrict access to anyone who wouldn’t need to know all of the passwords on the file.

Backup Your Data

Most experts agree that keeping a backup of your data is the best way to fighting against ransomware attacks. Backing up your data means that in the event of an emergency, the last saved copy of your data will always be handy, so you don’t lose vital company information. Experts say that it is important to back up your company’s data to an external device so that if your company becomes the victim of a ransomware attack, your data can simply be accessed from another device. Your data would be backed up on to one of our secure servers, if you were a client of Nerds Support, . That way if you have become a victim of a cyberattack, our Miami IT Support experts can take off the malware while you can resume your work on a different computer. Our 24/7 IT support experts backup client data every day. Our business IT support experts also check your files on a day-to-day basis to make sure any encryptions and malware doesn’t go into our secure servers. This ensures that your data backup and disaster recovery plan is implemented to its full potential.

Educate Your Employees

Teaching your employees on how to spot phishing emails is a great way to avoid ransomware attacks. As our Miami IT Support providers have said before, most ransomware attacks happen through email. When your employees know the difference between a company email and a malware email, you company is all the more secure. Below are some things that a business owner can tell employees not to do:

  • Do not open emails from addresses that you don’t recognize
  • Do not open emails with attachments that are labeled “.PDF.zip” or “.PDF.rar”
  • Do not give company (or personal) information to any unprotected websites

Current employees and supervisors should also beware of rouge employees. Rouge employees are employees that break company rules in serious ways. These offenses can range from hacking other employee accounts to taking hundreds of thousands of dollars from the company. Tell-tale signs of a rouge employee include:

  • Claims that the rouge employee can hack other co-workers
  • The rouge employee knowing information that they shouldn’t know
  • Suspicious online activity detected

A company should train all of its employees to know the signs of a possible cyberattack. A cyberattack can come from a rouge employee or a suspicious email. Therefore, if an employee that believes their company is receiving suspicious emails or a victim of suspicious activity, should report it immediately. Reporting it would mean the difference between keeping your company safe or becoming a part of a statistic.

Install the Proper Antivirus

While most antivirus software cannot fight against a malware they do not know about, antivirus software is still a great thing to have when fighting cyberattacks. Many experts say that another great tactic is to whitelist software. Whitelisting Software simply means that instead of banning different types of software, you list types of software that you want on your servers and your servers allow only the software that you approve of.

Hire an IT Support Miami Team That is Will Prevent Cyberattacks

Nerds Support’s Data Backup and Disaster Recovery Plans are some of the best in Miami. Our IT Support providers agree that having a business protection plan is one of the best things a business owner can do for their company. With recognition by MSPmentor and other high profile companies, we don’t settle for anything less than the best technology to combat hackers, malware and any type of disaster that a business can encounter. When you hire our Miami IT Support experts, you get more than just an IT team. You get a dedicated group of individuals who become part of your company and who want to keep your company safe as much as you want to.

To find out more about Nerds Support’s Data Backup and Disaster Recovery solutions, call us today at 305-551-2009 or fill out a contact form here.