Welcome to the Support Center

Please use the following contact form for current client technical support requests only. For all other inquiries, please use the information and form on the Contact Us page.

Nerds Support Inc. is committed to solving your business’s technical problems. Our remote help desk solution offers high-quality network monitoring and remote help desk support that eliminates the need for an on-site help desk.

Whenever your employees require assistance with their technology, equipment or computers, they can use the remote help desk to get help immediately. They don’t need to get permission from a manager to call for help, there are no per-call charges for help desk assistance. And your employees will be back to work quickly with immediate access to the help desk support team.

Support Ticket Request

One of our Support Engineers with reach out to you shortly!

Max. file size: 200 MB.


Click the button below to access our client portal. Create new service tickets or monitor the status of existing tickets.

Access Client Portal


Click the button below to access our remote support Our technicians will be able to service your computer straight from our office.

Access Remote Support

Remote Help Desk Solutions:
Miami-Based IT Outsourcing

Save money over keeping staff for an on-site help desk. Your internet and phone connection is all that is required to use our remote help desk solution.

Remote help desk solution software gives our experienced IT consulting team the ability to see exactly what your employees are seeing – and even take over control of the computer to resolve problems.

Call us to discuss your need for a remote help desk solution for your organization. Using remote help desk services can give you a competitive edge over the competition and save you money that can be better spent in other areas of your business. Increase the productivity of your staff by providing them the ability to get their technology questions answered immediately and reduce the amount of time spent troubleshooting your own equipment and computer problems.

Give Us a Call!