What are Managed IT Services?
Managed IT Services are defined as the practice of outsourcing a wide array of technology services to a Managed Services Provider (MSP). An MSP is typically responsible for providing responsive management of an organization’s technology systems and for implementing strategies which will improve and streamline operations, and decrease IT costs by up to 25%.
We will work proactively to monitor your network, deliver regular system maintenance, assisting with Cyber Security Policy development, responsive 24/7/365 IT Support, and providing strategic IT planning expertise for your small or medium sized business!
How do our Services Benefit You?
Fixed Rate & No Hidden Costs
With a fixed monthly rate & no hidden costs, we keep your business up & running, granting ease in budgeting while saving you time & money on expensive IT repairs.
Cyber Security & Compliance
We make sure your sensitive client data is secure from cyber-crime & ransomware by applying the necessary processes in place to adhere to your specific industry’s standards.
24/7/365 IT Support
Our team of experienced Miami IT support experts cover all your troubleshooting & help desk needs. We provide you support for remote or onsite issues, even after hours!
Data Backup & Business Planning
With effective data backup & business planning, our Miami IT Support ensures your most valuable assets are safe, combined with an efficient recovery process to eliminate downtime.
What IT Problems are You Having?
My current in-house IT is lacking
Our Co-Managed IT solution provides your in-house IT with extra skills & technology they need to effectively oversee your systems, saving your business time and money!
I’ve lost my data by accident or from a Cyber Attack
With our Data Backup and Business Planning solutions, we ensure your most valuable assets are safe before, during and after a disaster. We work with you in analyzing your risk level and then craft a plan with detailed steps to not lose future productivity.
My IT isn’t scaling with my business’ growth
We help you develop custom-tailored technology strategies that align with your business objectives. We assess the efficiency of your IT infrastructure to create effective synergy and secure its future growth at fixed monthly rate.
We keep running into Security or Compliance issues
We establish & verify benchmarks that consistently check your data’s security to meet FINRA, SEC, SOX, OCIE, SOC 1 & 2, HIPAA, HUD, GLB standards & other regulations. Nerds Support is also SOC 2 Certified, so we can prove we have the processes in place to give your business the peace of mind it deserves.
My team requires more work flexibility
Our Cloud Computing Solutions allow your team to securely work and collaborate from anywhere on any approved company device, while providing IT Support 24/7/365. Unify your firm’s business applications, websites, and files into one place!
Co-Managed IT Services
Define what is maintained in-house and what is done by a third party.
We provide a team of dedicated certified engineers that can support you 24/7, and assist with more complex technology situations.
Combine the benefits of having an in-house IT department with the modern resources of an external IT management service with the skills & technology to maximize performance.
Cloud Computing Solutions
Data automatically syncs across all your network. No matter the device you’re using or location, you can access your data and applications through our secure cloud hosting platform.
Our SaaS (Software-as-a-Service) solution adapts to address rapid industry compliance changes, while providing detailed cloud reports on your team’s activity across approved devices.
Features such as Multi-Factor Authentication (MFA), activity logging, single sign-on & password management and encryption all on a private cloud allow for ease of workflow.
Cyber Security & Network Management
Our email and spam protection services eliminate threats before they affect your network, blocking spam, ransomware, phishing attacks, viruses and other malware.
If your business is in an industry that requires data compliance for sensitive information, we help you stay up to date and protect data through appropriate storage & security measures.
We implement routine testing on all servers & devices to simulate how our systems would perform against a real disaster. Your strategy’s only as secure as the last time it was tested!
Business IT Consulting
We help in identifying gaps and areas of optimization in your existing IT infrastructure to drive business strategic planning.
We advise and consult on the latest trends in innovation to help reduce legacy technology waste and costs while increasing productivity and data security.
We adjust our technology plans based off your specific needs. Our goal is to provide Fortune 500-level IT knowledge, support and consulting for businesses of all sizes in any industry!