mobile device management

3 Benefits Of Mobile Device Management

Just 10 years ago, we weren’t spending so much time on our mobile devices. Banking, games, meetings, schooling, and listening to music were all done in the office or at home. Now, our mobile devices have assumed the roles of critical work, entertainment and personal companions. Mobile devices have made employees and better consumers, so it is important to make sure company mobile devices are safe and secure. With so much information flowing in and out of mobile devices, business owners need to ensure they are not exposed. Business of all sizes will benefit from mobile device management.

 

What is Mobile Device Management?

Mobile device management gives business owners and employees mobility without the threat of intrusions, exclusion from tech support, and inaccessibility to the company’s network. Mobile device management is a service that travels with devices inside and outside of the office; it is like packing a tech team inside of every device, but without the expensive tech-team price. Mobile devices are laptops, tablets, net books and smartphones.

 

What are the Benefits of Mobile Device Management?

Every business sector can benefit from a mobile device management service, regardless of the size or operations.

  1. Compliance and security

Certain files and data is encrypted and access is granted only to those who have the proper credentials. If an employee leaves or is terminated, the users device can be wiped clean, without affecting the system or other devices. If your company is required to abide by industry-specific security protocols, a mobile device management ensures the company remains compliant. Mobile devices that are used to access patient and customer information must be equipped with the most effective and up-to-date security standards. If a device is lost or stolen, companies should not have to worry about the sensitive information collected and stored on a mobile device being leaked. It is critical that businesses have the ability to lock or erase sensitive data. Companies that fail to comply with industry security requirements can face state and local fines, lawsuits, termination of business relationships, and worst of all, lack of confidence from its clients, patients, and customers.

  1. Easy monitoring

Administrators have the ability to control content, monitor activity, and prevent malicious activity. The system permits multiple administrators to increase productivity by blocking certain sites, apps, and content. Administrators will also benefit from monitoring services, within the company and from outside threats. Companies can access real-time device location services and send messages to specific users, regardless of where either person is located. Auditing is easier with mobile device management services, as administrators can access mobile device activity, phone call, emails, sent and received messages, apps, and deleted information.

  1. No changes to infrastructure

Companies are not required to change the existing infrastructure to accommodate mobile device management services, and businesses can use their same devices and varying software applications. Mobile device management accommodates the business; the company does not have to accommodate the system. Device registration is easy and users do not have to wait to access a single key that permits access and configuration. As soon as the service is downloaded, the device is ready to go.

 

 

iphone 6

Benefits and Features of the iPhone 6

Now that the iPhone has been in the hands of its loyal users for a couple weeks, it is time to get a good look at the benefits and features of the new device. We can listen to the company all day long, but it is the users who essentially give us the most information about a product. By now, people have decided if they like the new iPhone 6. With 4.5-star and 9 out of 10 ratings on many tech sites, it is safe to say that users are in love again.

 

Favorite iPhone Features

We are not sure what took Apple so long to come out with a larger screen, but we are happy they finally did. The new iPhone 6 has a larger screen, but it is still easy to hold and not at all bulky because of the larger dimensions. The screen on the iPhone 6 is 4.7 inches and the iPhone 6 Plus is 5.5 inches. The iPhone screen may be larger, but the phone is finally not as thick or heavy. The iPhone 6 is only 6.9 mm thick, and the iPhone 6 Plus is 7.1 mm. Apple unveiled the new Retina HD display, which provides 1334 x 750 iPhone 6 screen resolution and 1920 x 1080 iPhone 6 Plus screen resolution. Apple’s design team incorporated 64-bit architecture, an A8 chip, and M8 motion coprocessor for better sensing, speed, and enhanced battery performance. The new iSight camera features a new Focus Pixels sensor and 1080p HD display. Autofocusing is quicker and the camera has a timer function. Oh yeah, did we mention the crazy amount of storage options? The iPhone 6 starts at $199 for 16GB, $299 for 64GB, and $399 for 128 GB. Of course you will be put on a contract with a service provider to get the phone for kind of price.

 

Benefits of Owning the new iPhone 6

The benefits of owning the new iPhone 6 are limitless. The new device is getting closer and closer to allowing users to leave their tablets, cameras and wallets at home. Everyone is talking about the new Apply Pay, which allows users to pay for goods and services with their phones instead of having to carry plastic. Three card issuers are already onboard with the new technology. The design and display make it a lot easier to transport the device, take amazing pictures, watch videos in 1080P, and Face Time with friends and family. The iPhone 6 is also more secure than ever before. You won’t have to remember a password to gain access; your fingerprint is the only thing that you will need to open the phone, and that is something no one else can replicate. Faster LTE download speeds make browsing and connectivity effortless, and Wi-Fi speeds are now 3x faster. The phone is just as tough on the concrete as it is functionally. Remember the poor person who dropped the phone as soon as he bought it? Lucky for Apple the phone survived unscathed. The iPhone 6 is more efficient, the battery life is finally worth noting, the call quality has improved, and vibrate indicator is quite impressive.

 

What’s your favorite thing about the new iPhone? Let us know in the comments below!

cloud computing

How Cloud Computing Can Increase Your Mobility at Work

If you have not yet embraced the cloud computing services, you are missing something that is truly amazing and has tremendous staying power. It is not a fad; cloud computing is becoming an integral part of digital life. For the last ten years, the transition from software-based operations cloud computing has been quickly picking up speed.

 

What is Cloud Computing?

As we just mentioned, cloud computing is the shift away from software. The term can vary from professional to professional and between different providers, but it is the use of virtual servers. Cloud computing eliminates the need for in-house IT management and frustration. Businesses store data over the internet instead of on devices. Companies pay for the services they need and employ a reliable third party to handle the hardware and software for the company. Many cloud-computing services include data storage and recovery, internet security, app accessibility, and data synchronization over the net.

 

How Cloud Computing Increases Your Mobility at Work

If you are still afraid of completely relinquishing control to a cloud computing service, consider the many ways the service can increase your mobility at work. Mobility results in increased productivity.

  • Flexibility

A comprehensive cloud computing service will accommodate your business’s various devices and operating systems. Instead of having to completely undergo software overhauls, cloud computing is done over internet and it is designed to accommodate all of the various devices used. The gadgets and technologies are not changed to accommodate the service. Business can begin with the work computer, travel to the coffee shop to meet with a client, and pick back up on another continent.

  • Ease of use

Access is as easy as turning on any device and authenticating your identity. Users will not have to worry about learning new software and operating systems. Team members within the company can focus on working instead of taking time out of their days to worry about learning new methods and software. Now your Apple docs and software will get along with your Windows products. Integration to a cloud computing service is seamless transition. The company will not have to pay for multiple software systems upfront. Instead, a monthly service subscription is in place to keep the costs low, productivity thriving, and company technology up to date.

  • Work can be completed remotely

From where do you want to work? You do not have to be in the office to be productive, to meet with clients, or to collaborate with your team members. If you have a laptop, your colleagues have a tablet, and your client is connecting with a smart phone, you can all come together with the cloud computing service and have access to the very same information instantaneously. Now work can be completed outside of the office and with the very same devices that you use on a daily business.

  • Quick recovery

Cloud computing is a great addition to a disaster recovery plan because it enables users to resume business if business is disrupted. Instead of having to close its doors because of a security breach, data loss, or human error, business can resume as usual in a different location.

 

Clearly, cloud computing can offer your several benefits. Here at Nerds Support, we specialize in helping people like you increase their mobility with the cloud.

Contact us today for a free consultation!

 

disaster recovery

Top 7 Reasons You Need A Disaster Recovery Solution

When it comes to disaster preparedness, how prepared are you? Over 80% of companies, large and small, report that they have experienced a financial loss due to a technological crisis. Here are 7 reasons why you having a backup and disaster recovery solution is absolutely necessary.

There are no Guarantees When it Comes to IT Hardware and Software

  1. Customers expectations are high! When systems go down it can be devastating to your reputation. Once your customers are made aware of internal IT issues, their trust will begin to decline and they may not hesitate to give their business elsewhere.
  2. IT hardware starts depreciating the minute you take it out of the box. Even when it’s top of the line, your IT infrastructure is never perfect. Don’t over estimate the quality of your hardware. False security can leave you in a bind when something goes wrong.
  3. Software is fickle and needs constant attention. Even when you stay on top of updates, software is constantly troublesome for business owners. Backup plans give peace of mind when it comes to software hiccups.

Disaster Recovery Protects Your Reputation

  1. When you throw human error in to the mix, it’s no surprise that the majority of companies will report that they have lost valuable data by being ill prepared. One small mistake could cost you dearly and fill you with regret.
  2. Even the best hardware and software available will not keep your documents safe in the event that there is a natural disaster. This is a prime example of why backup and disaster recovery is absolutely necessary. Natural disasters can’t be controlled, but the damage can be minimized.
  3. Viruses can plague an entire office at the drop of a dime. All it takes is one employee clicking a bad link and every computer on the network is effected. These are things that, try as you might, you can’t guarantee immunity against malicious computer infections.
  4. When staff is able to trust in their employer they are more likely to give 100%. On the other hand, when your office experiences continued IT problems morale can plummet. Employees appreciate the security they feel when they know that their employer is prepared for the worst case scenario.

Don’t trick yourself in to thinking that backup is optional. Disaster recovery solutions are the only way to protect your data, your reputation and your livelihood.

 

 

managed services

How Managed Services Can Make Your Life Easier

Managed services were previously only something that large companies could access. Thankfully, businesses of any size can now take advantage of what these providers have to offer. Managed services refers to the outsourcing of business components such as IT management, phone services, cloud computing, or even HR services.


Managed Services Are Affordable for Companies of Any Size

At first glance, company owners may think that they can not afford to use managed services. It’s a common misconception that outsourcing office responsibilities is too costly for smaller businesses. Manages service providers (MSP) have made it easy to accommodate the needs of a business regardless of size without being costly. In fact, most companies experience a cost savings benefit by using managed services.

Most business owners pride themselves at being experts in their profession. You call your plumber because he is great at fixing leaks, but you probably wouldn’t call him to back up your computer or process your payroll. This is an example of how many hats a business owner has to wear. By utilizing managed services, company owners are able to focus their attention on what is most important to them.


Managed Services Are Made To Fit Your Unique Needs

Another added bonus is that managed service providers assume the responsibilities that you hired them for. If you have outsourced your IT management, when something goes wrong it is no longer your problem. Not only that, but you have a highly trained professional taking care of the issues. Your managed service provider also assumes all of the risk. When you hire an MSP to do a job and something doesn’t go right, it’s not on your dime. Therefore, it’s likely that they have worked hard to perfect their process.

As mentioned earlier, companies typically experience a cost savings associated with switching to a managed service provider. One reason for this is because systems that were previously maintained in house are now being purchased, updated and maintained by someone else. Once a company outsources it frees up time for employees to focus on being productive. Company owners are able to be consistent without being sidetracked and derailed.

Your managed service provider will partner with your company and identify your individual and unique needs. As a partner, they will align their services with your goals to help you expand and grow your business. When you hire and MSP you integrate highly trained professionals in to your business, bringing peace of mind and confidence.

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The 7 Best Ways To Protect Your Data At Work

At the heart of every successful organization is a compilation of important documentation, data and records. Finances, personnel files, budgeting data, accounting… it’s a long list. Here are seven top ways that you can protect your data from being lost or destroyed.

1. Know where your data is, so that it can be protected. It is important to keep your information in a central location, ensuring that all of your critical files and information can be easily located.

2. Establish a routine for compiling this data and updating it. Many businesses delegate the maintenance of important data to different departments. It’s crucial that each piece of the puzzle is working together to ensure that your data files are kept up to date.

3. Keeping your data backed up is one of the only ways you will be able to ensure that your files are safeguarded. This can be a complex process. First, make sure that your backups are automated. This creates a routine and eliminates user error as the process is initiated by a computer instead of a person. Once the backup process is established make sure that it is complete. Go back to yesterday’s files and make sure that everything is up to date.

4. Backing up your data is only one step to ensure that data is protected. In addition to backing up your files, you should keep copies of that data in several locations. What good will it do if the system containing your backup files crashes or incurs damage? Create an automated process that duplicates your backup files in a second and third location.

5. One of the worst times to find out that your backup system is flawed, broken or incomplete is during an IT crash or crisis. It can be hard to prioritize IT, but keep in mind how important your data is to the success of your business. Take time out to do a practice run in restoring your data to ensure that you are prepared for untimely disasters.

6. Keeping your IT hardware and software updated also plays an important role, as this will guarantee the integrity of your IT system. Many companies are turning to cloud computing instead of keeping their IT systems in house, which delegates this responsibility elsewhere. In addition to making sure your IT infrastructure is up to date you will also want to make sure you have a firewall in place to place an extra layer of protection between the internet and your data.

7. Review your process and update it regularly.

Losing vital company data can be crippling, so be sure to implement these steps. Ensuring that your data can be easily restored means that should disaster strike you will be on your way to recovery instead of worrying about survival.

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Drastically Improve Your LinkedIn Profile in 4 Easy Steps

LinkedIn is pretty much the Facebook of the professional world and, if you use it effectively, you can secure valuable connections or even an awesome new job!

Check out the following 4 simple ways you can improve your LinkedIn profile.

 

Your Profile Picture

First impressions mean a lot. And guess how someone gathers his or her first impression of you when visiting your LinkedIn Profile?

That’s right: it’s your profile picture.

Since LinkedIn is a professional network, you may not want to use that picture you took last weekend when you were out at the bar. That could work for Facebook, but think – do you really want employers to think of you that way?

I mean, you don’t have to have a super serious picture taken by a professional photographer or anything. You can still smile and let your personality show through. Just keep in mind that potential employers and business connections are going to see you, so you need to make sure that you’re sending out the right message.

 

Update Your Status Regularly

When you go for long periods without updating your status, you seem inactive. By posting a status regularly or sharing interesting content, you’ll appear on the timelines of your connections – it’s like reminding them that you exist!

 

Write a Killer Summary

Your summary can make or break your LinkedIn Profile. Think about it – would YOU want to hire someone who clearly didn’t know how to spell or use proper punctuation? Probably not.

And you don’t have to make your summary boring, either. Tell your readers a little bit about your life, your hobbies, and who you are without being unprofessionally personal.

Not a writer? No worries – you can always hire a copywriter to help you beef up your summary section and entice potential employers.

 

Get Recommendations

What do you look at when you’re trying to decide on an apartment complex to move to, a movie to see, or a hotel to stay at?

The reviews.

LinkedIn recommendations are kind of like reviews – and they’ll get you a lot of positive attention. Especially if you can get a former boss to write you an excellent recommendation.

If that’s not an option, try to get someone you’ve worked with or a college professor whose class you have taken. You can even offer to exchange recommendations.

 

Once you’ve done these four things, you’ll be on your way to a top-notch profile and maybe even a new job. Good luck!

 

 

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3 Easy Ways You Can Use Twitter To Promote Your Business

You might be surprised to learn that Twitter can be used for more than stalking your favorite celebrities, posting pictures of your food, and keeping up with what your friends are doing. It can actually be a useful tool to market your business to the world if you know how to use it right!

Here are 5 tips for getting the most out of your Twitter account:

 

#1) Hashtag it up!

One effective option is creating your own hashtag for branding purposes. You could either use the name of your business, an acronym that represents your business, or a catch phrase that you’d like people to associate with your business.

You can also use hashtags to promote special events or contests being held by your business. That way, more people are likely to participate and follow your company.

When you’re using hashtags, make sure that they are recognizable and not too long.

For example, you probably shouldn’t use a hashtag made up of ten words. Those kinds of hashtags are easily overlooked because they are hard to read, and they’re also hard to share, since not many people want to take the time to type out a hashtag that is that long.

Also, try not to use too many hashtags. #No #one #wants #to #read #something #like #this. Keep it simple, and stick to a few hashtags at the very most.

 

#2) Beef up your profile

You know that short bio that you wrote for your account when you joined Twitter? You need to make sure that it contains keywords that will attract your target audience. For example, if you’re a writer, be sure to put something about it in your biography – this will help when people are using the search feature.

Also, make sure that you have a good profile picture. If you’re promoting your personal account, be sure to use a headshot that clearly shows your face. If you’re promoting your business, you may want this to be the company logo. However, make sure it isn’t too text-heavy – most Twitter users see your profile on their phones, and profile pictures are tiny! You want to make sure that the picture you use is attractive and recognizable.

 

#3) Engage to gain followers

One really easy way to gain followers is by following lots of people. Then, you’ll hope that they follow you back. Some won’t, but some will, and having lots of followers can make you look more credible when people visit your profile.

However, a better way to gain followers is by actively engaging with other Twitter users. You can use the search tool to see what people are talking about topics related to your company, and start a conversation. Or, you can simply “favorite” their tweets, if you see something you like. That way, if those people follow you, you’re gaining quality followers who are likely to show an interest in your business!

 

What are your favorite ways to use Twitter? Tweet us at @NerdsSupport and let us know!

 

 

data recovery miami

A Backup Plan is Not the Same as a Disaster Recovery Plan

Some companies set up an automatic system for backing up their company data and feel like they are covered against disasters. This is a mistake – a backup plan is not the same as a disaster recovery plan, and while you need to backup your data if you hope to overcome data loss, that is only one part of a complete disaster recovery plan. Here is information about data recovery Miami businesses can count on:

Problems with Data Backup Software

If you use a basic data backup software to routinely backup your organization’s information, you might discover the software fails at some point. You could believe your data is being backed up regularly, only to discover after you need to retrieve something that the software was not backing up the data as you thought! For companies relying on their routine data backup as their “disaster recovery plan”, you are going to be in big trouble if your data backup wasn’t working if you experience a disaster that requires reloading all of your backed up data.

Problems Restoring Data From Backup

The purpose of backing up your data is to make sure you can get to it if there is a hurricane, tornado, fire, flood, or some other disaster that results in the loss of your equipment or data. While there are many third-party programs and companies providing backup services, is the information being backed up in such a way that it can be restored and used?

We have heard of companies using a backup company that uses tapes rather than the cloud-based storage solutions we offer from our Miami data recovery company, Nerds Support. If these companies need to restore their data, they quickly find out that striping their data across tapes for backup creates a puzzle of information that has to be rebuilt before it can be used. If you’re missing even one tape, you probably will be unable to solve the puzzle and therefore unable to restore your data.

You Need Recovery Tools to Restore Your Backed Up Data

A disaster recovery plan will protect your business against data loss, theft, or equipment failures through a comprehensive backup system and a plan to recover your business. Business continuity/recovery plans don’t just save copies of the information your business uses each day, but also creates a plan to access it and restore the data to your network after a situation occurs. Downtime is reduced or eliminated, allowing you to continue operating business-as-usual from your backup copies, and keeping your organization from going out of business after data loss. Virtualization is an important part of Nerds Support data recovery. Miami businesses can trust their business will continue even when faced with data loss.

disaster recovery

Local Disaster Shuts Down More Than 50 Businesses for Over 2 Weeks
See How Nerds Support Kept One Business Open

When we think about disasters today, we think of hurricanes, fires, theft, and sprinkler heads going off and breaking – no one in a million years would think about a disaster recovery plan for a lightning strike or long term power outage. No one really ever thinks about this type of disaster and how it might affect their business – but Nerds Support in Miami helped ensure our client, Klein Mendez & Rothbard LLC, was prepared for it!

 

When KMR met us, they had 2 servers in their office that were about 5 years old. They knew they had to think about replacing them, and they figured with all of the technology out there – there had to be a better way.

 

KMR is a CPA firm with 2 offices. One in Aventura, Florida and one in Cora Gables, Florida.  The Cora Gables office would connect remotely to the terminal server in the Aventura office. Over the last few years, there was several instances where the Cora Gables office couldn’t work because there was an internet issue, a power outage, or something in the remote office that prevented them from connecting. They knew they needed a better solution.

 

Nerds Support went in and evaluated their current situation and came up with a total solution. KMR, being a CPA firm,  understands the value of using an expense versus capital expenditure and depreciation. So, we built them a total solution that would allow them to budget their expenses for their cloud solution.  They like the fact that their fees are based on the number of users – so during tax season they can bring more employees on board and are just charged more during that time period, and when things slow down and they have less employees, they can pay less based on the fewer number of users.

 

After having the cloud solution and disaster recovery plan for about a year, they really saw the value when Marty Rothbarg working in the Aventura KMR office was working late and spilled a glass of wine on his laptop. He thought he was going to have to run out the next morning and get a new laptop for the office – but he remembered there was an older PC in the closet that he could use. He contacted Nerds Support for instructions, plugged in the old PC, set it up using a 10 minute installation, and that’s it! He was up and running.

 

On Monday, July 14th, at around 11:30 in the morning, a lightning strike hit a transformer outside the building and it blew up. The building went completely black. Marty Rothbarg figured he’d step away for lunch and when he got back he’d be able to continue working.  But when he returned, he found out the building was still black, so he informed the employees they could go and work from home. He was thinking about how great it was he didn’t have to lose a half a day’s work with his employees, and figured they’d come in on Tuesday and everyone would be able to work as usual.

 

Around 9:30 at night, the transformer was replaced. But when they went to power back up, they reversed the polarity. When they started it up, it started a small electrical fire in the building!

 

Tuesday morning, everyone comes into the office to discover it is still without power, and the expectation is they will likely be without power for about four days. Marty was thinking about how great it was that they had Nerds Support put a system in place that would allow them to continue working during this time period.

 

A week later, they have a meeting and they learn it’s going to be another 7 days before they can return to work in the office!  July 26th and they still don’t have power in the building and they won’t for another 5 to 7 days! Can you imagine what would have happened if KMR did not have the cloud solution from Nerds Support which allowed them to continue operating business as-usual?

 

Marty met with Scott from Nerds Support  for a quick lunch and to go into the building. Marty said the only reason he needed to go into the building is to pick up the mail. The only inconvenience this whole situation has really caused him is learning how to go digital because they didn’t have their big all-in-one scanner and printer. While KMR doesn’t really print all that much, they scan their mail directly into the cloud to start using right away. Marty has started providing Nerds with a few referrals because he’s so happy with how this all worked out.

 

When stopping into the office building to get mail, Marty told Nerds Support he would see people from other companies in the same building carrying out computers and servers, to set it up somewhere else to work. The KMR team has not had to do any of that since they can work from anywhere and any device.  Nerds Support also provides hardware as a service as part of the cloud solution for KMR – we bring them the computers, monitors, keyboards and mice – so they only thing the client has to provide is battery backups.

Overall, KMR has enjoyed working with Nerds Support and are about to renew their agreement with Nerds Support again for another three years.