Americans are working from home more than ever before. Statistics from Smallbizgenius reveals the number of people working from home has increased by 150 percent since 2005.

Remote working is changing the workplace dynamic dramatically and knowing how to use the right tools will be essential in growing your business in the coming years.

One such tool is VoIP.

VoIP Phone Services (Voice-over Internet Protocol) phone services, which is a technology that allows you to make voice calls over an internet connection, rather than a regular phone line. This means that you can make calls from anywhere through your office phone number.

Getting the Most Out of VoIP

To make sure you have the best VoIP system in place you will need a VoIP that:

Has a secure and encrypted connection, preferably in the form of VPN. A Virtual Private Network lets users connect to the internet securely without worrying about being infiltrated or breached. This way, remote workers can share files and communicate even when they’re in other locations like coffee shops or restaurants.
Is Hosted by a Cloud Provider. A hosted VoIP system means remote workers have easier access from different places. Additionally, outsourcing your provider is more practical because an outsourced provider has more experience and technicians to provide the best possible service.
Has a mobile App. There is greater versatility for remote workers if they can access video chats on their devices. Communication doesn’t only happen when workers are in front of their computer. In the case of an emergency, you need to be able to contact anyone at a moments notice.

In 2020, VoIP phone services are very important business IT support tools with remote work becoming the norm. Below, our IT Support Miami team lists three reasons why business owners need Miami VoIP phone services.

Keeps Remote Workers Connected

With VoIP phone services, business owners and their employees can stay connected, wherever they go. As long as they have a secure internet connection, business owners and employees can take calls from their office number, their personal phone and even their email address even while working from home.

These features make it possible to stay connected with your employees regardless of where they are in the world. Furthermore, each system is scalable and customized, so you can have a phone system that meets your needs as your business changes and grows.

Moreover, business owners and employees don’t have to give out different phone numbers or even their email address to their clients. Business owners and employees can simply hand out one phone number and keep their other personal information confidential. This will help a lot of employees separate their work life from their personal life, without coming off as rude or limited to their clients.

Fastest Business IT Support in Miami

Other technology companies that offer VoIP Phone Services may take hours to get back to you, but Nerds Support’s 24/7 IT support Miami help desk will ensure that your business is helped in under an hour.

Miami VoIP Phone Services is More Than a Phone Number

Communication isn’t just limited to audio; video calls can bring remote employees in direct contact with one another. They can exchange files, leave comments, or edit each other’s work with ease.

There are some factors that really set Nerds Support’s Miami VoIP Phone services apart from other VoIP phone services. Some big differentiator are the services that Nerds Support’s VoIP system brings. Such included services are:

Call Forwarding
E-fax
Auto-attendant
Call Processing
Voice to Email

Call Forward

With these services, you can have calls forwarded from your office to your personal phone. Having your business phone number connected to your email also means that you can have your voice converted into text. That way, business owners and employees will never miss another email again!

These services also mean that you can disconnect your fax machine and save money on having an online fax service for your clients.

Auto Attendant

Finally, Miami VoIP phone services come with an auto attendant. That means you will never have to miss another call again, because the auto attendant will take the call for you and record your message so you can reach the caller again later.

The Industry’s Only Money Back Guarantee

Nerds Support’s Miami VoIP Phone services is the only Miami VoIP phone service that offers a 100% money back guarantee. Our promise is that if you don’t like Nerds Support’s Miami VoIP phone services, then Nerds Support will refund you up to two months of your money back.