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The cloud connects you to your team and devices

What’s Better: Google Cloud or Nerds Support Cloud ?

These days, cloud services have become more than a corporate luxury, it has become a necessity for every business. Commercial clouds, like Google Cloud, seem like a great way to run your business. But once you do the research, you might find that having cloud computing, mixed with a great IT consulting team can increase your business productivity and help you grow in the long run. Our Miami IT Service Providers have listed key differences between running your business on Google Cloud and running your business with a reliable IT consulting team.

 

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Hosted Solutions

To have hosted exchange services in Miami means to have support with software systems and application support. Nerds Support offers Hosted Solutions for just about any business application you need to have a full-functioning business. As a proud partner of Microsoft, our cloud services include Office 365 for your business’ fundamental needs. We also include other great services, like Quickbooks hosting and even Adobe, to help your business become more efficient.  Hosting solutions are not included with Google Cloud. This means you will have to pay an additional charge for Google’s email option, G-Suite. Eventually, you will have to pay more money to have space saved in Google Drive. Contrary to popular belief, Google Drive and Google Cloud are two separate things. Google Drive carries all the tools needed to keep a business organized. However, after filling up the free space, you must begin paying for Google Drive for space. Google does not keep all its business applications in one place, so organization can be difficult, especially for a business.

Client Support

Did you know that when you purchase cloud services from Google, some plans will have you wait up to four business hours to receive support for a critical issue? That means that if your business network is down at 3pm, your business might as well just close for the entire day, because according to Google’s 9-5 business hour wait, the earliest time you might receive help will be at 11am, the next business day. If you choose not to wait, then you may attempt to figure out the solution to your issue by yourself. As a business owner, you know that finding a solution can cause downtime, which is bad for business. But waiting for support to help you can cause a complete business shut down, which is worse for business. When faced with a critical issue that can slow down your business, Nerds Support’s IT help desk is a 24/7 immediate IT support service that will always answer your call and have your business issues handled within the hour. When you hire an IT services team, you get professionals that are committed to keeping your business running. Having Managed IT services in Miami means that your business will always have the help and support that builds successful, long-lasting businesses.

Data Recovery

Data Recovery is undisputedly one of the most important factors to look for when looking for an IT consulting team. As the term implies, data recovery is a service that saves a backup copy of your data. So if some type of disaster happens, you will have another copy of your information so you can keep working. Our IT support experts backup your company’s data at a recommended rate of once a day. Should your business be caught in a horrible situation where your company information becomes lost, you can count on Nerds Support to have backups your systems and data in multiple locations so that your business can get up and running again as soon as possible. When you run your business through Google Cloud, you don’t get the constant monitoring that an IT services team provides. Rather, you would have to do the data backup yourself. Your only guidance would be a webpage with directions that you could only hope you would do right. If you do not follow those instructions carefully, you could end up losing all of your business information. Losing all your data would known as a business owner’s worst nightmare. At Nerds Support, we understand that these things can be nerve wracking and our Miami-based IT experts are well-versed in small things like backing up data and files, so you would not have to worry about completing that task.

Finding Cloud Services in Miami

When you start out on business, you are most likely one person, or a team of people, with one idea. You may still be looking for a solid marketing plan and you might not have a clear execution in place. For that moment of time, keeping your business in Google Cloud seems like a great idea. However, as your business grows, so will your ambitions and your business model will mature with your business. When that time comes, your business is ready to seek out an IT service provider. With IT consulting by your side, your business will have everything it needs in order to become efficient and successful. From Data protection to Hosting Solutions, if you are looking to build a better business by gaining an experienced, reliable IT support team in Miami, FL, then call Nerds Support today at 305-551-2009 or simply fill out a contact form here.

A hacker trying to hack Nerds Support's website

Five Common Social Engineering Tactics

There is no denying that the internet has become an amazing extension of our world. However, with such new advances that have taken place recently, people can now do more good, or bad, than ever before. Unfortunately, there are people who have chosen to do harm and they are quickly learning how to take over companies through using the internet. These Social Hackers are different from your average hacker. While average hackers tend to take over company information through malware, these hackers are intent on using their charm and investigation skills in order to get company information from employees. These techniques are all part of a bigger company attack that is known as social engineering.

Social engineering is the practice of using company information on the internet and using it to manipulate employees to provide more company information that can be used to fraudulent purposes. In this blog, our Business Technology Solutions team will talk about the five most common practices that social engineers use.

Phishing

The idea here is to obtain information by trying to seem legitimate and creating fake sites that are clones of legitimate sites to retrieve passwords and other personal information. The social hackers use these methods for emails and social media as well. Some social engineers have multiple Facebook and LinkedIn accounts, all of which claim different identities. With these multiple identities, social engineers look through company and employee profiles in order to learn more information about you. They take the information that they know about you and use it to manipulate you into trusting them.

Pretexting

This system works by creating a sense of trust between the victim and the attacker in order to gain access to valuable company information. Social engineering attacks usually start over the phone, after the social engineer usually has found your social media and learned more about you. The social engineer begins to interact with the people on the front lines (such as the receptionist or the sales team). The social engineer uses the information they found online to their advantage. As they talk to the employee, they gain the employee’s trust so they can later use it to get to company information.

Baiting

Baiting is a technique that tricks people into giving company information. The most common way that a social engineer can do this is by creating an email that mirrors a typical company email and asking for something valuable, such as credit card information or a wire transfer. They can also pose as someone from a different company and use regular email phishing techniques to give your computer a virus. With this method, they can access your company information faster.

Quid Pro Quo

This social engineering technique is all about creating a sense that both you and the person contracting you will benefit from your interaction. This social engineering attack allows the hacker to hide under the guise of a company that they could have very easily made up. The social hacker could use their disguise either to ask you for company information directly, or to go inside the building.

Tailgating

Tailgating is the practice of following someone into a protected facility. The social hackers do this so that they may enter a protected facility without needing to show any form of identification. Someone can have more chances of tailgating if they start a conversation with a company employee while they are entering the building. The best way to avoid tailgating altogether is to make sure that company security verifies the identity of everyone who walks into the company facility, with no exceptions.

Protect Your Company With Business IT Support in Miami

The best way to protect your company from social engineers is to educate your employees about keeping company information safe. However, the best way to keep your company safe is to hire a knowledgeable & experienced IT Support team, like Nerds Support. Our IT Support Miami team has made strides in helping companies across South Florida stay secure. If you need any help making your company  safer, feel free to fill out the form here or call us at 305-551-2009.