Outdated technology causes issues for future situations

Outdated System Creating Issues For Those Filing For Unemployment

Outdated Systems

As the temporary shutdown forces millions of people out of a job, millions of Floridians struggle to file for unemployment due to the Florida Reemployment Assistance Program’s outdated website.

These website crashes leave many Floridians confused and desperate to find work. The system used by the Florida Economic Opportunity is called CONNECT. The CONNECT system runs on a software that dates back to 2013. Some of the system framework used to build the application seems to date back to the time of Governor Rick Scott.

Connect Keeps Crashing

The CONNECT system doesn’t seem to have been designed with an end date in mind. In other words, there was no plan put in place to replace or update it.

This results in slow and unstable connection to the site when users open the program from a P.C. using Windows 7 or newer.

The Cloud is Constantly Connected

To avoid the hassles of running complex software and storing and processing large chucks of data, businesses and government agencies outsource these processes to cloud service providers like Amazon Web Services or Nerds Support. That way, applications and programs are scalable and operate more efficiently.

The CONNECT system was developed before the time of cloud computing was as popular as well known. Governor Ron Desantis himself has acknowledged a flaw with the website.

“The website would be down more than half the time, it would take seven second just to connect through,” he said. ” It may have been okay in 1996, not in 2020.”

Old Browsers Beat Beyond Belief

Considering Windows 7 itself has recently reached the end of life period, you can image how problematic it is for people trying to use the current system.

This is why so many people in Florida struggle to file for unemployment.

This, however, is not an isolated incident.

Labor Department Lagging Log ins

New York’s State Department of Labor also experienced a flood of traffic to their website as people try to apply for unemployment as well.

The governor of New York got various tech companies to work on the infrastructure of the website. Furthermore, it increased server capacity and assigned 700 staff members to an unemployment insurance hotline.

Filing Formula Fixes Freeze

The State Department of Labor also asks to reduce the surge of traffic by scheduling when citizens file. For example, people with last names A- F apply on Monday, last names G-N apply on Tuesday, and last names O-Z apply Wednesday.

In Florida IT experts admit the existing website hasn’t been developed beyond earlier browsers. In order to navigate through the existing site, users would have to use an older, or outdated browser that functions better with the site.

Wednesday, April 8, Florida did provide a second website that was easier to use on smartphones and tablets. This helped ease the influx of traffic but many of the findings from the Office of Florida Auditors have not been addressed.

Word To the Wise From the Web

This should be cautionary tale for businesses with outdated IT or unaudited systems. This period of remote working should be an opportunity to review your IT network and infrastructure and ensure everything from security to data and filing systems are updated.

Even outsourcing some of these tasks to a cloud provider can dramatically increase the productivity and efficiency of your business.

If you’d like more information on cloud, cyber security, remote work or managed services visit our blog or contact us at 305-551-2009.


A business owner trying to secure their business

Why Cloud Security is Better for Your Business

In May 2017, there was a massive, worldwide ransomware attack known as WannaCry that targeted computers running on Microsoft Windows operating system. Organizations that had not installed the Microsoft security updates were affected by the attack.

 If you’re reading this thinking, “That’ll never happen to me or my business,” you’re not alone, but you’re likely to be wrong. Malware attacks are becoming more frequent.   85% of all attachments emailed daily are harmful according to Cyber Defense Magazine. The same magazine states the expected cost of online crime is $6 trillion by 2021. Moving your IT to the cloud may seem laborious and intimidating, but it’s actually the best thing you could do in today’s era of tech-dependence. Your business has the most chances at growth and security with the cloud.

Here are a few reasons why:

1.You are not an IT security expert

You’re running a business; there’s no way you should be expected to keep up with all the new IT security threats that are coming out on a seemingly daily basis. Cloud services providers, like Nerds Support, however, have both the resources and expertise necessary to keep up with new threats. They’re exposed to a huge range of vulnerabilities and threats because they protect businesses daily.

Nerds Support works on all IT related matters exclusively. Giving you periodic updates and staying vigilant of any discrepancies or anomalies within your system. This means they can spot systemic issues that may affect your business long before you can.

2. You can’t stay focused on IT Security around the clock

 To ensure that your business is secure, you need to monitor and manage your IT security at all times. This requires important resources and a budget. Nerds Support’s team monitors, manages and responds 24/7, ready and willing to protect your business from criminal hackers and toxic viruses.

Your data stays encrypted when you transition to a cloud-based infrastructure. It’s how we keep your information safe in transit and storage so that even if it is somehow accessed or acquired by some malicious third party, it’s unreadable. With the cloud you’re always protected by advanced levels of security.

3. You probably don’t have a “Business Continuity Plan

Protecting your data from a cyber-attack is just one way the cloud can be of great value to a business owner. However, another frequent issue that you have to be aware of is network downtime. If your IT is on-premises, the resilience of your network is only as good as the robustness of your server. If this is compromised, damaged or destroyed, your system goes down. If you have on-site infrastructure, the fortitude of your network is highly reliant on your server, and, therefore, vulnerable. If your server is damaged destroyed or compromised in any way, your system will go down.

Cloud service providers, like Nerds Support, don’t rely on one server alone. They have a host of back-up systems both on and off-site, all protected by the most robust network and security available. If a server goes down it gets switched to another server and your business can continue uninterrupted. This allows you the flexibility to do something called ‘virtualize’ your IT infrastructure in the cloud. You can generate multiple copies of your applications, files and even desktops, storing the original in a separate and secure location.

Learn more about the cloud here

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Roadmap for moving to cloud computing

A Cloud Roadmap for your Business

Companies that plan on thriving in the next 10 to 15 years are beginning to realize how important moving to a cloud-based infrastructure is. 70 percent of enterprises and organizations are moving businesses critical files and applications to the cloud according to a survey by Cloud Security Alliance.

Cloud based services give businesses the necessary tools to grow and remain competitive in an increasingly technological era. It facilitates collaboration, saves money and offers a multitude of security benefits. Like those 70 percent you may feel like moving to the cloud is the logical next step for your business, but knowing how to get started can be onerous.

When moving to the cloud, companies usually do the following three things:

  1. Move files.
  2. Move applications
  3. Move desktops

These steps are the natural progression of a business’s transition to a cloud-based infrastructure and are relatively simple.

Step 1: Moving your files

Dropbox, Google drive and Microsoft OneDrive are all versions of file sharing services that operate through the cloud. They are a company’s first exposure to the cloud. That’s because you can resolve many sharing, security and storage problems, allowing for exponential growth in levels of efficiency and productivity with little to no cost.

When you get a file storage system in place, the exchange of information between your business and your team will take some adjustments by staff. But once everyone gets the hang of working on the cloud, it will enable collaboration in ways unavailable to companies previously. Make sure your team is aware of the fact that sharing insecure documents can be avoided. Encrypting files is a simple and easy process which can prevent issues later on.

Step 2: Moving your applications

Once you and your team have accustomed themselves to working on the cloud, the next step would be to transition your applications there as well. This means everything from industry specific applications to more common ones like Microsoft Excel and Word processor.

On the cloud, apps can be accessed by everyone within the company, from any device. Time and resources aren’t spent purchasing individual licensing for specific devices, deploying, patching, updating etc. When transferring files and applications, you’ll have the equally beneficial opportunity to do some IT auditing and management. Get rid of the software that you no longer use and make sure your team all get access to the apps they need.

Step 3: Moving your desktops

It’s possible to move your desktop computers to the cloud, they’re called virtual desktops or hosted desktops. A cloud desktop is everything that loads up when you turn on a PC: the files, applications and operating system. When you have a desktop and a computer gets damaged or lost, the only thing lost is hardware. All the important data remains secure and accessible. Having all of your essential tech in one secure place eliminates the need for buying, securing and maintaining any infrastructure existing in-house, again cutting costs and saving time.

Start your journey to save time and money today. Talk to an expert. Good IT service providers, like Nerds Support can guide you through the entire process. We run your tech, update, perform daily backups and much more making sure your business runs as efficiently as desired and even more so.

Call Nerds Support for more information to move one step closer to transforming your business.

A building that uses cloud technology

5 Benefits of the Cloud

Growing a business can be very demanding. You have to balance between growth (scaling your processing, expanding your talent and assisting your customer base in more sustainable ways) and retaining the ingenuity and culture that differentiated your business in the first place.

This is a time, however, ripe with opportunity for growing businesses. The rise of cloud technology has revolutionized how enterprises operate.  The cloud has made it easier than ever to access the kinds of secure and effective programs that only the biggest businesses were privy to. And now, this technology is more affordable than ever. Growing businesses can use the cloud to collaborate remotely with greater efficiency and make strides in accomplishing completing their goals and projects. With the right guidance, you can operate your IT with efficiency while avoiding the baggage and pitfalls.

When that happens, many things are possible:

  1. Cost

The cloud, more specifically a private cloud, can start at a 12 percent annual costs savings compared to a public cloud.

Better IT doesnt have to mean a bigger budget

  1. Tighter Security

Cloud providers, like Nerds Support, can provide security that no small or medium-sized business firm can compete with. The cloud provides encryption and firewalls, automatic back-ups to patches and upgrades.

  1. Less admin

Cloud solutions are easy to implement and ongoing maintenance and management is handled by the cloud provider. Nerds Support has a dedicated team of IT specialists and engineers with over 30 years of experience working diligently to provide reliable solutions 24/7.

  1. Greater agility

Cloud contracts are more flexible than standard hardware contracts. A growing business needs a dynamic variety of IT solutions and, this way, can avoid being tied down to one solution for an undesired amount of time.

  1. Easier mobility

With everything available on the cloud, team members can operate remotely at any time from any location, allowing for sustainable work-life balance, if need be, without dropping productivity.

Adopting a Cloud Roadmap

The cloud, as we’ve seen, has wide-ranging benefits. That being said, it’s important to note how your specific business is going to utilize the cloud and its available features. Many growing businesses underestimate the need to incorporate a systemic plan to use the cloud.  They buy solutions as issues present themselves without thinking of a broader strategy.

Most businesses don’t even realize they are using a form a cloud, like Gmail or Microsoft OneDrive. Developing a plan means you can identify what you’re missing and plan accordingly to better collaborate, simplify remote working and make it a more efficient process.

Download Nerds Support’s Free e-book to help you navigate through various functionalities available with the cloud. We’re always here to help!

The cloud saves you time and money

Achieving Zen: Finding balance between Productivity vs Security and Compliance

These days, many IT professionals are stuck between a rock and a hard place. One minute, you’re struggling to maintain user productivity. The next, you’re trying to meet compliance and governance.

The problem is, this inner battle keeps intensifying and getting worse and worse. New technology such as the cloud and new workforce benefits, including employee mobility, work from any device policies and vendors that have access to your networks and information, are creating IT issues that never existed before.

It can be difficult, especially for a small or medium sized business, to keep up with both simultaneously.

What’s clear in all this activity is that a new approach to IT security is needed— and needed urgently. To succeed in this new modern, digital era, your security strategy must:

  • Protect your firms from cyber hacks and breaches
  • Prepare for compliance
  • Allow people to access the apps and data they need from any device, anytime
  • Ensure applications and data can be reached from any network connection and cloud environment
  • Reduce the risk associated with disruptions, have a business continuity plan in place

It’s also clear that traditional security is no longer effective for protecting organizations and keeping their data safe and hacker proof.

Save time and money with the cloud.

Find out how cloud computing saves your time and money