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Two business employees strategize their IT plan

Three Things Your Miami IT Strategy Needs to Succeed Now

Cyberattacks are among the biggest concerns in today’s world. A Varonis study reveals 62 percent of small businesses experience a cyberattack in 2018. However, this problem doesn’t simply affect small business.

The following companies were affected by cyberattacks in 2017

  • Whole Foods
  • Equifax
  • Deloitte
  • Yahoo

This doesn’t even begin to talk about other major breaches in cyber security. But nonetheless, the message is clear: cybercrime is at an all-time high and it shows no signs of slowing down.

Our Business IT Support team at Nerds Support is making it their resolution to keep providing their clients with the best IT services in Miami and to give prospective clients a new IT Strategy, designed to make their businesses efficient.

If you are looking to plan an IT strategy for your business, then the following three components are key to making your business safer.

1. Miami Data Backups:

Ransomware ignited a new fear within business owners. For months, business owners without an IT strategy imagined what they would do if their company was under a ransomware attack.

  • Should they pay the fine and hope the hacker would return the files?
  • Should they find someone to help them?

They struggled to make a solid choice.

Nerds Supports clients, on the other hand, did not have to make such a choice. Not only did our 24/7 IT Support team carry extensive knowledge on how to take down such malware, but Nerds Support also conducts daily backups.

This means that at the end of the work day, Nerds Support always saves a copy of all your company data. That way, if something happens the next day, at least you still have the data from the previous work day. Having a data backup plan not only makes a company feel safer, but also guarantees their company safety.

2. Miami Cloud Security:

The 2020 Lockdown proved that working at a secure office location might not always be possible.

Many businesses across multiple industries were forced to continue operating remotely. Although technology has enabled successful transition to a remote work environment. That doesn’t mean your business is safe with any security system.

If you can’t guarantee that all the devices of your employees are secured with advanced security features like multifactor authentication, compliance review and network security checks then you are taking a big risk.

When our Managed IT team explains cloud solutions to our clients, we always drive the point that the cloud’s strongest advantage is the security that cloud solutions provides. Nerds Support’s data centers are heavily monitored and constantly scanned to make sure your company files stay safe.

Our Business IT Support team also makes sure your company files are secure, so you may work from any place, at any time, with complete ease. Our cloud ran efficiently with no problems in 2017 and it is just as ready to take on Cyber Security.

3. Business Continuity:

How many businesses shut down after a hurricane hits?

During 2017, South Florida hit a major setback with Hurricane Irma. Businesses were left in the dark for anywhere between days up to weeks, leaving Miami business owners anxious to get back to work. But at Nerds Support, all the company’s clients were able to continue running their business through the hurricane. This was because Nerds Support’s servers were running at 100% capacity before, during and after the hurricane. That meant that nothing happened to all of our clients’ company data and even if their workplace was inaccessible, employees could have just opened their laptops from other locations and resumed working.

If you cannot operate under these conditions you are risking your business. Companies like Twitter, Square and Facebook are committing to a fully remote business model. Other companies like Goldman Sachs are looking into partially remote operations. That is because the world is waking up to the tentative nature of a business that depends on an office space to function.

Look around at all the retail stores that close down after a natural disaster or the COVID-19 outbreak. All of the major outlets and shopping malls that depended on their physical store to generate profit. However, we don’t have to look at the retail industry to see the breakdown of the old model.

CPA firms have struggled to migrate to the cloud and, therefore, integrate themselves to a remote work environment.  Some firms that had adopted the cloud partially are limited.  As this article in the Journal of Accountancy points out, firms that successfully migrate to the cloud are safer, more secure, more efficient and more productive as a result.

Business continuity ensures your business survives through any unpredictable event.  You wouldn’t buy a house without doors. You shouldn’t have a business without a business continuity plan.

Conclusion:

If you want to have a business IT strategy for 2018, you need to make sure it includes the following:

  • Data Backups
  • Cloud Security
  • Business Continuity

As a business owner, it’s easy to understand why developing an IT strategy from scratch can be difficult. But Cyber security is going to be so important, that it will be irresponsible to not have an IT Strategy on hand. The good news is that with Nerds Support, developing an IT strategy is as simple as making a phone call or visiting a website. Nerds Support’s clients are some of the most secure businesses in South Florida and our Business IT Support team is ready for anything cyber threats have in store. Call us today to see how you can kick off your year with a customized IT strategy.

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businessman working from home while connected to the cloud

How Remote Workers Benefit From The Cloud

Remote Work Is Here

Companies are increasingly relying on remote work. Remote work culture has become commonplace as these companies realize how important flexibility is for their operation.

Furthermore, this is happening across industries. From streaming services to banking and financial services, it’s clear that remote work is depending on the cloud.

The novel Coronavirus outbreak tested cloud infrastructures in ways previously unimagined. All at once workers were forced to depend on a cloud environment to access important data, documents, and connect with colleges.

And It’s not Going Anywhere…

In fact, according to a Techwire survey, 48 percent of technology companies believe that cloud services will increase as a result of the shut in. This suggests that Cloud adoption is seen as a long term strategy rather than a temporary fix.

This however, isn’t surprising when you consider 56 percent of the workforce already have jobs that are compatible with remote work.

Based on those facts we can conclude that remote work will only increase in frequency even after workers are allowed back into their offices.

We’re already seeing a rapid growth in the use of cloud-based video conferencing applications like Zoom and Microsoft teams.

Even Billionaire and financier  Warren Buffett weighed in on the shift to remote work in an interview with “The Real Deal” stating:

“The supply and demand for office space may change significantly,” Buffett said. “A lot of people have learned that they can work at home, or that there’s other methods of conducting their business than they might have thought from what they were doing a couple of years ago. When change happens in the world, you adjust to it.”

Benefits of Cloud Storage for Remote Workers

Now that we’ve established remote work is a more permanent change, we have to go into the key technology that enables remote work, the cloud.

If remote work is to succeed, you and your team, collaboration is essential. The best way to achieve this is to adopt a cloud storage system that can handle any project without slowing down or crashing.

Nightmare scenario:  Imagine that while you’re working remotely, collaborating with your team, someone edits or deletes important information and now you’re several steps behind schedule. The good news is that the cloud has file- recovery capabilities.

Nerds Support’s managed cloud services, for example, allows you recover a deleted file or return to your last save to avoid these kinds of blunders.

Cloud computing security for data storage

Disaster Recovery

Cloud also helps with disaster recovery situations as demonstrated by its reliability during the lock-down. Because of the absence of on-site IT professionals, businesses are relying on the cloud to monitor, check and maintain their storage and servers in data centers.

Enterprises are leveraging the cloud to create a suitable environment that caters to remote workers around the world. The lock-downs have proven the need for disaster recovery capabilities and strong security but also network resiliency.

Cloud Storage Promotes Remote Work

The Techwire survey also revealed that 34 percent of respondents reported increased spending on remote productivity. IT organizations are preparing to deliver remote capabilities to end- users as the demand for remote increases.

We’re already seeing this more permanent transition play out as companies like Nationwide announce plans to move towards a hybrid operation of mostly remote employees.

Having the ability to work from various locations is a strategic benefit of remote work but now it’ll be a necessity. Cloud storage can help remote workers stay productive from wherever they choose to work. Cloud- focused applications facilitate this experience because they permit users to synchronize mobile devices, tablets and computer together.

Productivity Increases

With remote work becoming the norm, we have to take a look at productivity levels to see how they’re affected. There’s no use in implementing remote work if it those working do less of it. One study in 2015 based in a Chinese travel agency found that call-center employees that shifted to working from home saw increased productivity by an average of 13 percent.

But will employees prefer remote work?  A Harvard study found more than 40 percent of people would do away with a portion of their salary if they were offered a remote work option.

Cloud computing enables remote work without interruption. Employees can easily access their work station at home just as though they were in the office. All important information centralized in a single cloud infrastructure easily retrievable for the employee.

Security & Cyber Protection

If everything in the cloud is so accessible for the employee what about someone else? Can a hacker break into the cloud servers and steal all your data? What measures does the cloud have to prevent a breach?

Not to worry, cloud computing protects you from both data breaches and hackers. With the cloud you’ll have an outsourced IT security team 24/7 constantly monitoring complex and changing threat environment.

That includes protection from social engineering scams and malware attacks.

The cloud also protects you and your business from data loss and hardware failure. Multiple redundancies are put in place so that everything is backed up should anything happen.

Another valuable feature is multi-factor authentication. Let’s say your company device was stolen or lost. Multifactor security features prevents access the device and files if user identity is not confirmed on a secondary device.

If a hackers attempts to log in, they’ll need access to your mobile device and log in again. If that confirmation doesn’t go through within a set time, access is denied.

An empty call center

Why Every Miami Business Needs Hardware as a Service?

Today, the corporate dependency on IT in Miami has increased to a level where it is difficult for them to function properly without it. With the growing use of desktop computing, onsite systems, and cloud storage, it has vital for businesses to stay up-to-date with the current trends in IT. Miami Businesses are looking for ways to maximize their profits without having to extend their budget. The answer to this problem is Hardware as a Service (HaaS) Providers. It allows businesses to give the responsibility of all the businesses’ hardware need to a single IT company. The businesses have to pay their HaaS provider with a monthly fee in exchange for their services. But, not all companies offer HaaS to their clients. Nerds Support is one of the few Hardware as a Service Companies in South Florida and they are always ready to provide to businesses of every sector.

Why do Miami Companies need HaaS?

Since all hardware is a depreciating asset, it makes no sense for companies to own it. Most hardware technology is changing, and new innovative ones are being introduced. Sometimes, it can be hard for the modern Miami business owner to keep up, while staying focused on their business. Nerds Support offers hardware as a service in Miami to companies who do not want to be saddled with a particular hardware or cannot afford to update their software in a few years.

What are the benefits of HaaS?

Any company that wants to be successful must maintain and update their computer hardware. It is tough for any sized company to replace crucial hardware parts that might malfunction without notice. It can hinder the competitiveness of the company and lead to a loss of productivity and efficiency. In these terms, Nerds Support offers a way to turn this capital expense into an operational cost. They provide access to the latest hardware systems and guaranteed performance 24/7. They also offer scalable hardware. This means that clients can increase their IT equipment and components depending on the business needs. Hardware as a Service providers also allow businesses to be free from hardware hassles and concentrate more on their business growth.

HaaS and the Cloud

Cloud computing is essential in today’s IT landscape, and it only makes sense to pair HaaS and The cloud together. When used together, HaaS and the Cloud can improve the state-of-the-art development process in the company and offer more productive and efficient functioning. The best part is that Nerds Support also provides cloud solutions, so small businesses in South Florida will never have to worry about their technology and will only have to focus on increasing company profits.

Conclusion

Hardware as a Service Companies allows businesses to update their hardware even before it becomes outdated so that they can be efficient and profitable. Nerd Support’s signature “Hardware as a Service” package is perfect for businesses of all sizes in Miami. If you would like to learn more about how Nerds Support can help your business, you can fill out your information and request a free discovery session right here.

A hacker not being able to penetrate Nerds Support's servers

What is Social Engineering and why Miami Hackers Depend on It?

Are you trying to protect your Miami business from any data leaks or other potential issues? Then the best thing you can do is to understand what social engineering is and how hackers can use it to manipulate your business. Among others, this trick is used successfully by thousands of hackers all over the world. If your company security is weak, you may be very likely to fall victim to an inside cyberattack. So, let’s find out what is social engineering and how business IT solutions can help you deal with it!

What is Social Engineering?

Social engineering is an art designed to manipulate people into giving up confidential information. Most of the time, social engineering is performed by a rogue employee. These employees are hackers that try to get access to personal accounts, bank accounts, passwords, and so on. These hackers can also secretly install malicious software with the idea of acquiring all this information without anyone’s consent.
Obviously, you want to deal with this type of problem as fast as you can. What you can do is assess the situation, identify any malware or unwanted software installed on your company computers and so on. And, of course, you want to avoid disclosing any important information to anyone, regardless of who they are or who they say they are! In the meantime, you can also rely on IT Support Services to keep your clients happy while you deal with the attacker!

Verify

One of the best methods to deal with such a problem is to see whether the people you hired are who they say they are. You will note that some con artists end up creating fake IDs to get hired into a company like yours and steal data. That’s why it can be a very good idea to verify the identity and previous history of your hires. That will make the process easier and less problematic as well! Or you can opt for the best Business IT Solutions to deal with such issues!

Visitors

Your company is going to receive visitors from time to time. If you want to avoid social engineering, you need to integrate some security policies that will prevent them from accessing relevant data. On top of that, it’s important to research visitors and verify their credentials, just to be safe. You should listen to them very carefully. While there, don’t leave them alone. That’s definitely something you want to avoid.

Rouge Employees

What are rogue employees? These are employees that are set to undermine the organization which hired them in the first place. These rogue employees will either fail to comply with business policies and rules, or they will break the rules and share company secrets with third parties to get a profit! You do need proper IT Services Miami to eliminate any type of risks like this, and the results can be more than impressive in the end!

Report suspicious activity in Miami Businesses

If you see any suspicious activity, it’s crucial to report that right away. Tell your boss or any authority in the company. Even if they don’t believe you at first (you should have evidence), this will open up an investigation at the very least.

Conclusion

Nerds Support is here to provide you with a stellar way of combating social engineering. We have the private servers and tight security measures you need to protect company data, thus offering you the best IT Support Miami services on the market. You get security at the doors of the data center; everyone needs ID cards to access your data and visitors need credentials and previous approval to get in. Nerd Support offers high-quality business IT solutions and security measures that you can rely on. Just get in touch with our team, and you will have no problem eliminating any social engineering attempts!

Nerds Support provides experience and award winning Miami IT Services across South Florida.

Miami Cyber Attacks Happen: Build Resilient Systems

You can’t stop all attacks or build the perfect defense system. The higher-level objective is resilience.

Every week, billions of cyber-events batter government networks. Millions of these attacks hit at network speed, and thousands succeed, as reported by the Homeland Security Department’s US Computer Emergency Readiness Team. The US Navy alone was attacked more than 1 billion times in 2016. Although security analysts strain to counter these breaches, mostly with manual processes, it’s likely terabytes of data are stolen.

Given this dynamic landscape, you might think federal CIOs are getting more resources to defend against mounting cyberthreats. They’re not. Money and security expertise are in short supply, meaning agencies need to innovate. First and foremost, they can no longer take a piecemeal approach to information security. A holistic strategy that incorporates real-time risk management and continuous monitoring is the only way to go.

To help companies build these more-resilient systems, the National Institute of Standards and Technology, in collaboration with the Defense and Homeland Security departments and private sector intelligence communities, has come up with security controls that focus on mobile and cloud computing, application security, the insider threat, supply chain security, and advanced persistent threats.

So it comes as no surprise that more than half of the respondents to Information eek’s 2014 Federal Government IT Priorities Survey say cybersecurity/security is the top priority in their agencies. Seventy percent rate security as “extremely important,” with another 16% viewing cyber-security/security as “very important.”

Federal managers want to know “how to stop the bleeding,” says Ronald Ross, project leader of NIST’s FISMA Implementation Project and Joint Task Force Transformation Initiative. You can’t stop all attacks or build the perfect defense system. The higher-level objective is resilience. “What does it mean to have an adequate degree of resilience in a modern information system that supports critical missions?” Ross asks, in a question that’s neither rhetorical nor unique to federal agencies. State and local governments as well as private sector companies are struggling, too — anyone with valuable information and using very complex high-end technology is subject to the same types of threats.

Resiliency means “becoming healthy after something bad happens,” says Bret Hartman, VP and CTO of Cisco’s security business group. “That is a good way to think of security because it’s impossible to stay healthy all the time.” Agencies should consider the attack continuum and which technologies they need in place before an attack occurs, during an attack, and after the attack to do systems remediation. This last area is still maturing and is where the biggest challenge lies today, Hartman says.

Time for better cyber “hygiene” in Miami 

To address resiliency in Miami, South Florida, federal government, NIST and its partner agencies are focusing on two tracks: improving “cyber hygiene,” and designing IT system architectures that can bounce back from damage and contain attacks. A good way to view cyber-security, says Ross, is to have a way to address areas “above the water line,” such as known patching and maintenance, and those below the water line — problems you can’t see that could cause trouble and inflict serious damage without warning.

Cyber hygiene focuses on tasks that security administrators deal with daily, such as promptly updating operating systems and applications with the latest security patches or making sure all operating systems and network devices are configured properly to close down attack vectors that could be exploited. IT must also assemble and maintain a complete inventory of everything on the agency’s network and the information it has to protect.

With NIST 800-53 R4, the government is starting to address security below the water level, too. Specifically, we’re talking about contingency-planning types of controls, which allow agencies to define alternate processing capabilities, storage sites, and communications plans in case of a natural disaster, like a hurricane, or a cyber-attack. “We have contingency plans in place and run those exercises as frequently as we need to, so when the event happens, we can move smoothly into that backup scenario,” Ross says.