Cloud made of paperclips with computers, tablets, and phones surrounding it

Using the Cloud to Improve your Workforce

The new way of working allows employees to work from home

Team is what makes a business successful

The ability to collaborate in the cloud is becoming a key driver of competitive advantage - Forbes Media

Products may come and go. Services are another buzzword. Brands have a lifespan.

Culture and leadership are the most important things a company has.

But also technology can serve as a tool to help guide culture and leadership.  

So as your business grows and gets more complicated – with work from home workers , you need an IT infrastructure to help.  

One thing is clear: old with the old and in with the new

→Email threads become a labyrinth .

→Document versions get lost in sync.

Using the cloud means always being able to access your most important assets, whether they're Word docs, spreadsheets, or photos - PC Mag

→WFM workers get lonely.

Old-school IT systems – the kind you manage from your own servers – are no longer the norm and are not letting you progress

These days, the advent of cloud computing and all the benefits that come with it have paved the way for collaborative cloud-based services that are reshaping how employees work together over the internet, whether it's a trio of founders at a startup or a mid-sized company with 500 staff - TechRadar

The new way of working

The cloud is here to help you grow your business.

This guide shows some of the ways cloud-based applications and services can help your business

→Speed up decisions

→Getting files faster and to the right team member

 →Making the most of company resources

→Increasing your security

→Minimizing your IT costs and overhead

Now it’s time to use them to modernize the way you work, and turbo-charge your teams.

We’re here for you.

The best part of using an outsourced service is that upgrades and feature add-ons are automatic. Your company benefits from the latest and greatest and it's installed for you without any worry or work

We’re your local Miami based IT Services provider.

We specialize in helping companies simplify their IT systems, support work from home and improve collaboration by moving to the cloud – in easy, steps. We can help you transition to a simpler, more productive world while supporting you and your users with the best customer service.

Contact Nerds Support the premier IT Solutions Provider for a FREE IT Test.

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How to Resolve Your Biggest Cyber Security Concerns

Businesses face all types of issues. However, advances in technology have made a handful of concerns more pertinent than others.  In a poll conducted by Nerds Support, we discovered the top concerns businesses had related to data loss, compliance and security. As a result, we’ve addressed just a few ways your business can resolve these problems from most important to least.

Nerds Support Polls Cyber Security Concerns

1) Data Loss Prevention

Data is the most important currency any successful business has today. Furthermore, if you’re in a heavily regulated industry like financial services, data security is everything. That means data, and how companies manage it, often comes to define them. Losing Data can completely disrupt, and in many cases, destroy a company. Here are few ways you can prevent data loss in your business.

Back Up Data

Backing up your data is simple, not easy. Businesses often neglect to back up information when they’re busy or prioritize other tasks instead. Creating an effective backup strategy is the best way to commit to scheduled backups. You probably have data with varying levels of importance. Data that is critical to your business and data that is less so. Therefore, you should designate what data to back up daily, weekly, monthly, etc., in your plan.

Encrypt Your Data

Many organizations collect personal data from their clients. This data can come in the form of names, social security, financial information and more. If this data is stolen or leaked, the organization responsible for keeping the data safe would be in jeopardy. Potential lawsuits, investigations and the backlash from a data breach could destroy a business’s chances of recovery as a result.

Invest in a service that encrypts backups automatically to secure your data against anyone looking to steal, abuse, or access it. Cloud back-up services does just that.

The More (Backups) The Merrier

If you have important data back it up as often as possible. Backup all data imperative to your business in multiple formats to ensure its safety. Three backups are the standard for particularly important data. Moreover, backups on a cloud server and a hard-drive prevents data loss if your physical office is damaged or if there’s an outage.

Be Smart About Where You Work

Bring-your-own-device culture is more popular than ever. With cloud computing, employees can use their own laptops and mobile devices to work outside the office when they’re sick or on the road. Although this is good for productivity, they can also leave your data vulnerable if misused or misplaced.

Make sure to avoid public Wi-Fi networks as they can be exploited by a hacker to gain access to your device. If you’re going to use a mobile device or personal computer, purchase a VPN to encrypt your information. Using personal hotspot are also a good option since they’re private and cannot be accessed as easily.

Work With Professionals You Can Trust

If you do lose your data for whatever reason, trying to recover it yourself might worsen the damage. That is why it’s important to confide in experts that can keep your data safe and facilitate recovery when it occurs.

2) Maintaining Compliance

Regulatory changes, managing costs and meeting deadlines make maintaining compliance a struggle for businesses. The cloud, however, could resolve those issues and simplify compliance work dramatically.

Compliance Work Made Easy

Companies are often reluctant to leave paper filing and in-house storage behind. Trusting a third-party cloud provider to store important data seems daunting and unreliable, but that couldn’t be further from the truth. In reality, the cloud allows for quick and accurate data analysis that can cut down costs associated with compliance.

The cloud makes auditing easier. With its automated data backups and file sharing capabilities, auditors and employees can keep track of and review electronic files effectively. That also means the business becomes more transparent on the cloud.

Tracking Proper Documents

Compiling all the necessary documentation is half the battle. Internal Auditor Magazine recommends using applications that multiple users can review and edit. You also need a reliable IT department to monitor where the records are stored. As alluded to above, downtime and outages can be a real nightmare if your data isn’t properly backed up or stored in multiple formats.

If your IT department is overloaded with work or is too small properly manage record storage, then a co-managed IT department might be your best option. A co-managed contract with a managed service provider allows you to bulk up your IT department and delegate tasks to that your own department can’t do on its own. Co-managed solutions are great for growing financial firms, for example.

For smaller companies, outsourcing tech responsibilities means securing all necessary data without having to hire more individual techs.

3) Social Engineering & Ransomware

Social engineering is an issue impacting every industry. That’s because social engineers attack individual users with deceptive emails. Individual users are usually employees. If a cybercriminal can get one employee from your company to click on a link, they can access their machine. If they can access their machine, they can access the company’s systems.

Once in, a cyber-attacker encrypts data with malware and holds it ransom until the company pays a large fee.


When employees recognize a potential phishing email in their inbox, it’s harder to trick them. Whenever you receive a dubious email containing a link or an attachment, send it over to your IT department to analyze. Even if it seems harmless, send it over.

Social engineers tailor scams to specific individuals and they’ll use personal information to get a click. It could be a message from your bank asking you for payment card information. It might be a store the user shops in offering online deals.

Investing in anti-phishing software helps protect employees from email scams.

Monitor Your Systems at All Times

MSP’s are a good option for companies looking to increase security as well. They monitor activity 24/7 and are available to answer questions and concerns a user might have about potential threats. Nerds Support, for example, trains and informs users on social engineering red flags, working with the user to review emails and files they’re unsure about.

A culture of healthy skepticism will improve an employee’s chances of avoiding a ransomware attack. However, employee awareness is not enough. Having updated cyber security software and dedicated cyber experts to assist in dealing with threats should be part of any business’s cyber security plan.

I’ve briefly touched upon the biggest concerns businesses have, but if you want more in depth articles on these topics visit our blog.

If you’d like to talk to real cyber experts about your biggest business concerns contact us and we’ll be happy to answer any questions about the cloud computing, cybersecurity and MSP’s.

2020 Top Security Concerns Leaderboard

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What to Consider When Choosing a Cloud Vendor

Your business is ready to move to the cloud, which is a big decision for you and your leaders to make. Prior to nailing down a partner for this migration, you need to consider a few things. In the following paragraphs, we’ll outline some factors to contemplate when choosing your cloud vendor.

Establish Your Priorities for Moving to the Cloud

First, prioritize what you want from this migration to the cloud. Knowing what you want to achieve with this new solution can lead to easier decision when picking a cloud provider. Although you will have a reason for your employees and shareholders, you need to take time to develop a solid base of cloud needs before diving into different partner options. Once you have established a list of needs, you can then move on the following considerations.

Consider Size, Budget and Accessibility

Think about the size of the cloud you need. Is it for storing files? Or do you want to collaborate on different platforms? Do your team members need to be working on an application together in real time? It’s worth considering that at some point you may want to expand your cloud abilities. Check out what other offerings your vendor might have in terms of applications, software and servers.

It’s also worth exploring how often your vendor makes updates. Some solutions, like Lawson Software, don’t always stay current with their offerings. You want a vendor that’s making updates frequently to improve your cloud.

Also work out a budget for your vendor. Yes, there’s the upfront price, but what can your business afford beyond that? There will be a maintenance fee, and it will depend on the vendor if it is hourly, monthly, quarterly or on other basis. If you plan on expanding your cloud, think about the potential increase in fees or costs down the road too. Find out if they can expand the plan you select to meet any of your new business needs.

Visibility at all times is a must in today’s fast-paced markets. You and your teams should be able to see and access data within the cloud at any hour of the day. This is necessary for businesses to be successful. Imagine you have a team based in Tokyo trying to access a data sheet that a team in Washington, D.C., created, and they can’t open it. That’s a problem for a business. Cloud vendors need to be around at any hour to solve a problem or answer questions for your team.

Look into reviews of vendor support. See how long it takes them to respond to an issue or what additional technical support is provided. Some companies do this for free or charge an extra amount for it. Will you be dealing with an expert for your issue or a service representative with a script? Knowing this information ahead of time can save frustration down the road.

Ensure Data Security

Since the cloud is a network of computers across the Internet, it is crucial that security be one of the top priorities of a cloud vendor. Since there have been multiple large-scale data breaches in recent years, it is important to know that your vendor has the most up-to-date protocols and defenses to prevent these types of problems. When it comes to security, there isn’t a one-size-fits-all approach. Instead, companies need to have a cloud partner that is constantly monitoring and updating security for cloud data.

Part of preventing security problems comes down to access. Controlling access to sensitive information is another question to consider with a potential partner. Working with your IT person is vital for maintaining control of access leak points for the cloud and consumer data. When selecting a cloud vendor, ask them about how much control your own IT person will have over modifying who has cloud data access. Plus, check out how your potential cloud vendor certifies their employees. You don’t want a former cybercriminal or identity thief watching over your business data.

Also consider the data security laws for your industry. If the cloud vendor you are selecting does not comply with the regulations for your industry, then you are putting your business at risk of non-compliance.

If you are looking at an on-premises cloud solution, consider where the data center will be located. You don’t want anyone to be able to walk in and access this information. Think about natural disasters, too. Floods, fires and earthquakes happen, but it shouldn’t cause too much of a disruption or a total loss of data information.

Making the move to the cloud is a big change for many businesses. By doing your homework ahead of time, you can select the perfect cloud vendor to help your company with this transition and long-term solution.


Cloud Backup Data Protection Recovery

Reasons Why Miami Cloud Backup is Good

Backups Are Important

You’d be hard pressed to find anything in the modern world that doesn’t use technology in some way. The digital age is an age where even our data is becoming digital. Data that is uploaded onto  suddenly becomes more vulnerable to theft or loss.

Backup of business information is important to a company’s survival. According to recent studies, 93% of businesses that lose important data due to a disaster go out of business within 1-2 years. Businesses today can get server space in the cloud from services that specialize in technology to make backup safe and secure. Miami Cloud backup is safe, scalable and cost-effective. Here are a few reasons why Miami cloud solutions are good.

Advantages to Cloud Back-Up

That’s why organizations are realizing how important it is keeping data backed-up and safe. These are the important advantages to adopting a cloud back-up system:

Reliable Miami Data Protection: Online data backup and recovery solutions not only protect recently modified files that are closed but also track changes in open files. They automatically capture system information and data, ensuring you can restore complete information. Your data is stored in a remote location which secures it from disasters like fires, floods and break-ins. Should any of these things happen, your business can still  operate and none of your information is compromised.

Better Control Over Restoring Data: There are many events in the world we cannot control. There have been cases where people go to work and find a gas leak led to an explosion that destroyed their small business. Restaurant owners who struggle to recover after a hurricane floods and destroys the building. If you face a site disaster and need to get your data up instantly, traditional data backup methods will not work at all. One of the top benefits of online backup solutions is better control over restoring business data. Let’s say you’re a financial adviser, you own a small, but successful, firm that generates a steady stream of clients who give you very sensitive financial information. If your business is compromised by a natural disaster or a robbery, it could seriously impact your credibility and jeopardize your business.

Advanced Technology: Cloud based solutions are founded on the most advanced technologies available for a business. Cloud features file syncing, multi-layered authentication, data mirroring etc. provide tools unavailable in a traditional onsite solutions. Moreover, cloud providers update their technology consistently to keep up with development in IT software.

Facilitates Compliance:  Cloud backups protect your data. Following information security standards is an important compliance standard that avoids potential fees, fines and regulatory intervention.

Improved Security For All Sensitive Data: Your business server manages large amounts of sensitive data. With online data backup and recovery solutions, your data remains safe. Data backup and recovery solutions also allow customers to audit access for security and change control.

Complete Data Protection Solution: Data protection is a one-time event. It’s a multi-step workflow of interconnected processes including data backup, removal, storage and recovery.Disk-based online backup and recovery solutions provide fast and continuous data backup, immediate recovery and secure storage that reflects your specific retention scheduling and policies.

Immediate Data Restoration: Businesses rely on electronic data from payroll to email and other important documents. Online backup and recovery services allow you to recover data in seconds. Cloud backups are incremental, meaning many of your projects, files and tasks will be stored and available. If you make any changes you regret, you can simply go back and load your data unchanged.

Cloud Backup Data Protection Recovery

The Risks of Data Loss

Digital information is increasing and businesses face challenges to protect their data and their clients’/customers’ data. Data backup can help businesses to ensure their data is accessible whenever necessary. Many hackers and cyber-criminals use ransomware techniques that completely freeze the victim’s systems by encrypting their data until they pay money. Cloud backups allow you to reboot your systems without losing mission critical data. This way, there is no need to pay for a ransom and your business is safe from harm. The case would be very different if you rely on onsite IT, which is not always automated and can suffer from human error. If you’re struck by a cyber attack like the one mentioned above and your team didn’t perform a backup for whatever reason, your data is at risk of being stolen, lost or kept for ransom.

Hackers gain access to data in various ways. Here are three things you can do to avoid vulnerabilities to attacks:

  1. Using servers with poor security
  2. Establishing appropriate firewalls 
  3. Creating complex passwords that are hard to guess

The cloud has undeniable benefits and in today’s age is essential for every business. Companies cannot risk the types of damages and loses that result from failing to secure their data. Data loss disrupts the day-to-day work of information-based enterprises. When files are lost, you’ll spend time and resources recovering those files and catching up to the loss of productivity. Data loss due to viruses or malware are the greatest threats because it’s difficult to measure the damage it deals. The consequences of a data breach can take weeks or months to determine. The money and resources needed to recover might be catastrophic.

Types of Data Loss

20 percent of companies who went data loss from outages stated it cost them anywhere between $50,000 and $5 million.

Here are some causes for data loss:

  1. Viruses 
  2. Human error
  3. Hard drive damage
  4. Power outages 
  5. viruses and malware
  6. natural disasters
  7. Corrupt software
  8. Hackers 
  9. hard-drive formatting  
  10. damage from liquids


Productivity can come to a stand-still. It often creates a downward spiral of losing productivity to losing efficiency, losing credibility to losing clients. Even if your company recovers the lost data you’ll spend a great deal of time rebuilding trust and clients.

With the advantages mentioned above, it’s clear that the most beneficial is a peace of mind. Knowing your data is safe and available when and where you need it makes provides a sense of comfort that allows you to focus on your growing and improving your business.

Online backup and recovery solutions protect business-critical data from natural disasters, human error, equipment failures, virus attacks, and other business disruptions. It is imperative to consider these solutions to protect your business data.

Cloud Computing Modern Security

Unlock Opportunity With A New Digital Workplace

The Beginning of the End

The days of the traditional 9-to-5 are coming to an end. The digital workplace is becoming increasingly popular as technology advances and connectivity increases. 5.2% of workers in the U.S. worked from home full time in 2017, or 6.5 million people according to a US Census. This was an increase from 3.3%, or 3.7 million people in 2000.

Employees are drinking coffee, settling in, opening their laptops and starting work.

The modern work force is no longer constrained to any physical location. It’s become a versatile activity that happens anywhere and at any time. Moreover, companies benefit as well. Companies that support remote work have lower employee turnover than companies that don’t, according to a study by Owllabs. Employees also experience less sick days due to lack of exposure to germs and diseases they contract from sharing a workspace.

Numerous surveys have shown that people are actually more productive when they work from home. Fewer distractions, interruptions by coworkers and reduced stress from commuting are all factors that contribute to the increase in productivity.

Downside in the Digital Age

That being said, not everyone is excited about the change. IT professionals find themselves in a dilemma. As users continue to work remotely, they strain traditional in-house security solutions.
New questions about security and vulnerability are surfacing among the emergence of remote workers. Are those working from home exposing themselves to security risks better managed by systems within the company? What isn’t a question that internet technology, computers, cloud servers, and workplace applications are changing what it means to be productive and how productive someone can be at any given time.

Executives are now prioritizing results over effort, creativity over tradition. If someone goes into the office every day at 9 in the morning, but contributes little to the aspirations, goals and standards of the company, it doesn’t matter if they’re punctual. Contrarily, if a team member works remotely meets deadlines, develops unique proposals, and contributes greatly to the company as a whole, where they work or how they achieve these goals makes little difference.

IT departments are trying to adapt to the modern workforce. However, the security solutions they are implementing forego important features. They aren’t enough to protect employee data, assets and infrastructure. However, there is a way to embrace this new work model without sacrificing security.

Remote workers using their own devices creates a fragmented, unproductive experience for organizations and employees. Many companies have their own applications, platforms, and digital tools that fail to work together or are incompatible with one another. Going from device to device, platform to platform takes time and energy better spent on other projects and tasks.

Digital Workplace Solution

Digital workspaces are this very solution. Or rather, a secure, digital workspace that integrates the support and security necessary to maintain the safety of company assets and information, while promoting and embracing the flexibility, versatility of remote work.

Instead of leaving new and emerging technologies to go unchecked, businesses should take the time to leverage these tools and develop a strategy around them.

Creating a digital workplace that is protected by a security framework that travels with users wherever they go. Allowing IT, security, and networking teams control and security across today’s complex cloud, hybrid, and SaaS environments.

Modern businesses need to create a digital workplace that protects users wherever they are. One that is protected by security framework that travels with the user. This allows IT, networking and security teams, to use cloud and SaaS systems in a dynamic environment that promotes growth.

The digital workplace already exists to some degree in every industry. Just as a result of adapting to a digital world, the difference here would be a proactive approach to establishing a digital workplace that makes your company function better as a whole.

Cloud Computing Security Efficiency Statistics

Developing A Digital Workplace Strategy

Developing a comprehensive digital strategy isn’t difficult. As long as you stay anchored to the three elements that make up any enterprise you should be fine, namely: People, culture and tools.


These are employees of the company. Your digital plan should first and foremost have them in mind. What they need and how these needs might impact productivity, creativity, engagement etc. Furthermore, how these changes might influence clients/customers, vendors and the like.


The digital instruments needed to communicate and operate productively.


This is the culmination and interplay between the other two elements. How people in the organization use the tools at their disposal, engage with the client/customer one another. In what ways are these elements contributing to the furthering of your business goals and needs.

Work on Your Company

No one industry has the same needs and there is no single plan that can address the needs specific to each industry. That’s why considering these three elements can help you gain insight as to what digital tools and ultimately, what type of workspace is best for your company.

If you would like to learn more about cloud computing security, digital workspaces or the cloud in general download our free e-book. Or contact us to learn about digital tools, IT consulting and industry compliance.